What are the responsibilities and job description for the Inside Channel Account Manager position at N-able?
Why N-able
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
Our Sales organization is on a exciting journey to expand channel development. As part of our journey, we are hiring an Inside Channel Account Manager!
This is a new, strategic opportunity, and the ideal candidate will bring experience with partner recruitment, enablement, and channel development. You'll be responsible for expanding the inside channel function and building out the reseller channel.
This role requires 20-25% travel to your assigned territory in North America.
What You'll Do
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
Our Sales organization is on a exciting journey to expand channel development. As part of our journey, we are hiring an Inside Channel Account Manager!
This is a new, strategic opportunity, and the ideal candidate will bring experience with partner recruitment, enablement, and channel development. You'll be responsible for expanding the inside channel function and building out the reseller channel.
This role requires 20-25% travel to your assigned territory in North America.
What You'll Do
- Manage a portfolio of emerging reseller partners, serving as their main point of contact at N‑able
- Recruit and onboard new channel partners, including introducing N‑able programs, tools, and processes
- Enable partners to identify, register, and progress opportunities for N‑able solutions
- Support partners through the entire sales cycle — from deal registration and pricing support to procurement
- Provide ongoing partner enablement, training, and guidance to help drive adoption and revenue
- Build strong, trusted relationships with partners who manage their own customer base
- Collaborate with internal teams such as Sales, Enablement, and Operations to ensure a smooth partner experience
- Maintain accurate partner activity and pipeline updates in CRM tools
- Participate in occasional partner meetings, enablement sessions, or events as needed
- 1–2 years of experience in a Channel, Partner, Sales, Account Manager, or similar role
- Exposure to distribution, reselling partners, MSPs, or indirect sales models
- Experience or familiarity with SaaS and the cybersecurity space
- Strong relationship‑building skills with the ability to manage multiple partners simultaneously
- Highly organized with solid time management and multitasking abilities
- A sales‑oriented mindset with the ability to work cross‑functionally with internal teams
- Comfortable supporting partners through deal registration and sales processes
- Clear, professional communicator who is confident working with partners, as well as internal stakeholders
- Fully covered medical, dental and vision – for employee and eligible dependents!
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Paid Parental Leave
- 401(k) with company-match and Flexible Spending Accounts
- Employee Stock Purchase Program
- On-site gym access at select Collaboration Hubs
- Wellness rewards
- FuN-raising opportunities as part of our giving program
- N-ablite Learning – custom learning experience as part of our investment in you
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.