What are the responsibilities and job description for the RAN Support Engineer (34586) position at Myticas LLC?
Job Details
Myticas is looking for a RAN Support Engineer. The Candidate will work as onsite Resident Engineer with our clients customer and MUST have recent experience and able to meet the following requirements:
REQUIREMENTS:
- Perform first level of troubleshooting/response for anomalies found in the above elements.
- Raise tickets with care team for issues that he couldn't solve.
- Support activities/migrations/upgrades/ Implement change requests on behalf of customer (those are normally carried out by care team).
- Prepare/review MOPs of activities. (if this is covered in the sow for RE)
- Participate in ORT/ATP. (if this is covered in the sow for RE)
- Provide incident reports and kpi reports (if this is covered in the sow for RE).
- Provide technical support and troubleshooting assistance to end-users and stakeholders
- Maintain accurate records of network configurations, changes, and upgrades
- Lead trained contractors and BSS engineers during installation and integration of telecommunication equipment.
- Conducted trials & features testing, launched new products. (if this is covered in the sow for RE)
REQUIREMENTS:
- O&M experience in Airscale, FlexiZone (Indoor & outdoor) BTS site solutions
- Experience in BTS Element manger (Web user interface, BTS site manager and BTS CLi)
- Experience in troubleshooting and tracing tools (Emil tool kit, DCAP, UTF, 5G tool kit ..etc)
- Experience in OSS various applications (CM operation manager, CM Editor, Work Flow tool, Software manager, Monitor Application..etc)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
