What are the responsibilities and job description for the System Administrator Project Lead (34448) position at Myticas Consulting?
Myticas's direct client is seeking Everbridge System Administrator/Project Lead for 24 Months Contract role at Waukegan, IL (Hybrid - 3 days onsite at Waukegan, IL).
Top 3-5 Skills, Experience
Top 3-5 Skills, Experience
- Candidate must have experience using Everbridge or any similar System Crisis/Incident Management system platform.
- Must have technical proficiency in system administration and integration.
- Must have experience creating incident templates, task list, conducting drills, creating groups and Rules.
- Bachelor Degree in Information systems, CommunicationTechnical & security 5 year experience.
- Must be local to Illinois and willing to work 3 days onsite per week.
- Manage user access and system permissions to ensure secure and appropriate system usage.
- Configure notification templates and incident communication workflows to optimize response strategies.
- Integrate the Everbridge platform with other business systems and applications as required.
- Monitor overall system performance, proactively addressing potential issues and ensuring reliability.
- Troubleshoot technical problems, providing timely resolution and support to users.
- Maintain up-to-date documentation and ensure compliance with organizational policies and standards.
- Verify data integrity from system interfaces and maintain accurate data sources.
- Serve as the primary liaison between business stakeholders and Everbridge account management/support teams.
- Coordinate and communicate with users, regional security teams, crisis response teams, and other
- business functions for effective operational alignment.
- Deliver system training sessions and user onboarding to drive adoption and competency.
- Lead change management, governance, and implementation activities for Everbridge-related projects.
- Provide support and guidance for Everbridge product roadmap planning and execution.
- Experience with Everbridge or similar crisis/incident management platforms.
- Technical proficiency in system administration and integration.
- Strong organizational, communication, and problem-solving skills.
- Ability to work with cross-functional and global teams.
- Understanding of compliance, documentation standards, and change management processes.