What are the responsibilities and job description for the Client Liaison position at Mystique Medical Spa?
Company Description
Mystique Medical Spa Fresno is a recognized leader in the beauty and wellness industry, celebrated as Fresno's People's Choice Award Winner. With accolades including the Allergan Diamond Account Winner, the spa is renowned for its exceptional services and commitment to customer satisfaction. Mystique Medical Spa offers a variety of monthly spa specials designed to meet the diverse needs of its clientele. The spa is dedicated to delivering a luxurious experience and personalized care to help individuals look and feel their best.
Role Description
This is a full-time, on-site role located in Fresno, CA, for a Client Liaison at Mystique Medical Spa. The Client Liaison will serve as the primary point of contact for customers, ensuring a positive and seamless experience. Day-to-day responsibilities include scheduling appointments, managing client communications, addressing inquiries, promoting services and specials, and assisting in administrative tasks. The individual will play a critical role in maintaining client satisfaction and supporting the medical spa’s operations and goals.
Qualifications
- Exceptional communication, interpersonal, and customer service skills to interact professionally with clients and team members.
- Organizational and time-management skills, with attention to detail and the ability to handle schedule coordination and administrative duties effectively.
- Sales aptitude with an ability to promote services, monthly specials, and other offerings aligned with client needs.
- Proficiency in basic computer software and ability to manage scheduling systems.
- Experience in a client-facing role, preferably in the beauty, health, or wellness industries, is highly desirable.
- Flexibility, team spirit, and passion for customer care to contribute positively to the medical spa’s high standards of service.