What are the responsibilities and job description for the IT Application Analyst - Hybrid position at Mystic Lake Casino Hotel?
Come join a team that provides day-to-day administration and supports working with various top-of-the-line technology, software environments, operating systems, and computer hardware platforms!
Job Overview: The IT Applications Analyst is responsible for the daily administration, support, and optimization of enterprise business applications. This role involves evaluating, documenting, implementing, testing, and troubleshooting a wide range of software solutions while performing root cause analysis to resolve incidents efficiently. The analyst collaborates across several IT teams, works within diverse software environments, operating systems, and hardware platforms, and serves as a key liaison between end users, IT professionals, and third-party vendors. Under the guidance of the IT Applications Supervisor and Manager, the analyst also contributes as a technical lead on application-related projects and ensures consistent, high-quality support for all business-critical applications.
Job Requirements:
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Job Overview: The IT Applications Analyst is responsible for the daily administration, support, and optimization of enterprise business applications. This role involves evaluating, documenting, implementing, testing, and troubleshooting a wide range of software solutions while performing root cause analysis to resolve incidents efficiently. The analyst collaborates across several IT teams, works within diverse software environments, operating systems, and hardware platforms, and serves as a key liaison between end users, IT professionals, and third-party vendors. Under the guidance of the IT Applications Supervisor and Manager, the analyst also contributes as a technical lead on application-related projects and ensures consistent, high-quality support for all business-critical applications.
Job Requirements:
- Any combination of post-secondary education in Business, Information Technology or related IT field and IT related experience to equal 4 years.
- Must possess excellent interpersonal skills, communication skills and sound judgment.
- Hands on experience with multiple IT technologies.
- Knowledge and understanding of incident, problem and escalation process.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.