What are the responsibilities and job description for the Custodian Supervisor LSC position at Mystic Lake Casino Hotel?
Prepares, directs and supervises team assignments for the cleaning of company facilities. Inspects all gaming zones, public areas, team member areas, and company facilities according to written Guest Service and department cleaning services.
The schedule in this position will vary so flexibility is important.
Job Overview: The purpose of the Environmental Services Area Supervisor position is to prepare, direct, and supervise the custodial team in the cleaning of the SMSC Gaming Enterprise. This is done to assure the safety and well-being of guests and team members and to create an environment that is welcoming to the guests when they are gaming. The Environmental Services Area Supervisor consistently treats all guests and team members with the highest respect and professionalism, while responding to their needs and requests
Empower Your Future: The Work You’ll Lead:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
The schedule in this position will vary so flexibility is important.
Job Overview: The purpose of the Environmental Services Area Supervisor position is to prepare, direct, and supervise the custodial team in the cleaning of the SMSC Gaming Enterprise. This is done to assure the safety and well-being of guests and team members and to create an environment that is welcoming to the guests when they are gaming. The Environmental Services Area Supervisor consistently treats all guests and team members with the highest respect and professionalism, while responding to their needs and requests
Empower Your Future: The Work You’ll Lead:
- Prepares, directs and supervises team assignments for the cleaning of enterprise facilities.
- Inspects all gaming zones, public areas, team member areas, and enterprise facilities according to written Guest Service and department cleaning service standards.
- Ensures optimum guest service delivery and positive guest interaction.
- Ensures that enterprise and department policies and procedures are being followed by team members (cleaning service standards, appearance/grooming, personal conduct standards, guest service standards, safety, etc.).
- Coordinates team members to accomplish requested additional cleaning tasks (i.e. banquets, casino promotions, construction, guest requests, etc.). Supervises the wardrobe distribution function at LSC.
- Participates in the performance appraisal process, performs disciplinary actions, and is involved with terminations. Interviews, recommends hires and promotion of team members.
- This includes team member development to achieve a positive team member environment and job satisfaction.
- Supervises and assigns MaintiMizer and online maintenance work orders.
- Inspects storage areas, chemical closets, and inventory to ensure compliance with pre-determined levels and safety policies are being met.
- Supervises team members programs (team member incentives, mentor program, daily attendance program).
- Occasional tasks.
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
- Must be 18 years of age or older.
- High school graduate or GED.
- Two years specialized supervisor experience or two years building maintenance experience.
- Knowledge of HAZCOM and blood-borne pathogens.
- Excellent guest service skills
- Beginning experience with word-processing, spreadsheets, presentation, electronic mail software.
- Valid driver’s license may be required with a good driving record
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.