What are the responsibilities and job description for the Wrecker Operations Manager position at MYLES WRECKER SERVICE INC?
Operations Manager – Lead a High-Performance Team at a Trusted Name in Heavy-Duty Towing Myles Wrecker Service | Full-Time | Monday – Friday | 7 AM – 5 PM Competitive Salary – Based on Experience
Are you a seasoned leader in the heavy-duty towing industry who knows how to balance people, performance, and profitability? At Myles Wrecker Service, we’re looking for a Wrecker Service Operations Manager to oversee the daily operations of our 15–20 truck fleet and lead a team of skilled drivers and dispatchers.
We want someone who thrives in a fast-paced environment, understands the demands of heavy-duty wrecker work, and is ready to drive safety, efficiency, and revenue across the board.
What You’ll Be Doing
- Overseeing operations for a fleet of 15–20 heavy-duty wrecker trucks
- Managing and mentoring a team of 15–20 drivers and 4–6 dispatchers
- Ensuring maximum efficiency through route optimization and scheduling
- Leading all aspects of DOT compliance, vehicle safety, and inspection routines
- Holding regular safety meetings and maintaining a safety-first culture
- Controlling costs and driving profitability through smart operations and billing practices
- Monitoring fleet performance, creating operational reports, and recommending improvements
- Representing Myles Wrecker Service with pride, professionalism, and accountability
What We’re Looking For
- Strong experience in the heavy-duty towing industry is highly preferred
- At least 5 years in fleet or transportation operations management
- Proven leadership in managing both drivers and dispatch teams
- In-depth knowledge of DOT, OSHA, and vehicle safety compliance
- Strong communication and decision-making skills
- Proficiency with fleet management software and Microsoft Office tools
- Willingness to work on-site and conduct routine field assessments
What We Offer
- Competitive salary (based on experience)
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Company-provided cell phone for work-related communication
- Leadership position with room to grow and make a real impact
Schedule & Environment
- Monday – Friday | 7 AM – 5 PM
- Primarily on-site with occasional field visits
- Some after-hours availability for emergencies may be required
- Must be capable of performing routine truck inspections and occasional lifting
If you’re a results-driven professional with a background in heavy-duty towing and a passion for leadership, we want to hear from you. Apply now and build your future with Myles Wrecker Service.
Requirements:
Minimum Requirements
- 5 years of experience in fleet, towing, or transportation operations management
- Strong background in the heavy-duty towing or recovery industry (highly preferred)
- Proven leadership experience managing drivers, dispatchers, and operational staff
- In-depth knowledge of DOT, OSHA, and vehicle safety compliance
- Proficiency with fleet management systems, dispatch software, and Microsoft Office
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Valid driver’s license with a clean MVR (CDL preferred but not required)
Skills & Competencies
- Strong organizational, communication, and problem-solving skills
- Ability to make data-driven operational decisions
- Exceptional leadership and team management abilities
- Capable of handling high-pressure situations calmly and efficiently
- Detail-oriented with a focus on safety, efficiency, and profitability
- Skilled in cost control, scheduling, and process improvement
Additional Requirements
- Must be able to pass a background check and drug screen
- Must be willing to work on-site daily with periodic field assessments
- Must be able to perform routine truck inspections and occasional lifting
- Availability for after-hours calls or emergencies as needed
