What are the responsibilities and job description for the Senior Claims Assessor position at myGwork - LGBTQ Business Community?
This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.
Job Purpose: The Senior Claims Assessor plays a critical role in managing and evaluating a portfolio of complex claims in line with policy terms and risk guidelines. This position ensures timely and accurate claim assessments and delivering excellent service to policyholders and brokers. The role requires a strong understanding of policy conditions, legal frameworks, and commercial sensitivity, as well as effective collaboration across departments such as Collections and Commercial.
Key Responsibilites
Total Compensation Range
$65,000-$85,000
Placement within the range provided above is based on the individual's relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.
Benefits
We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured Employee Benefits To Enrich Your Life
https://rcmd-connect.com/allianztrade/
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering.
Commitment to Diversity, Equity, and Inclusion
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
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Job Purpose: The Senior Claims Assessor plays a critical role in managing and evaluating a portfolio of complex claims in line with policy terms and risk guidelines. This position ensures timely and accurate claim assessments and delivering excellent service to policyholders and brokers. The role requires a strong understanding of policy conditions, legal frameworks, and commercial sensitivity, as well as effective collaboration across departments such as Collections and Commercial.
Key Responsibilites
- Assess trade credit insurance claims to determine coverage and liability based on policy terms and conditions, risk data and debt documentation.
- Request additional documentation or clarifications from policyholders and/or brokers.
- Cleary communicate assessment decisions and next steps to the policyholders and/or brokers.
- Handle possible claim appeals and resolve complaints from policyholders and/or brokers.
- Collaborate with the Collections team to verify the adequacy of collection efforts and policy compliance.
- Respond promptly to internal and external inquiries through the Claims Helpdesk.
- Apply commercial gestures authorized by the Commercial department and escalate contractual issues when needed.
- Maintain detailed and accurate records and documentation throughout the claim lifecycle.
- Provide support and assistance to other team members.
- Support process improvement initiatives, knowledge sharing, and departmental training. Key Experience and Skills:
- Solid understanding of insurance contracts, and policy wording.
- In-depth knowledge of claims and collections processes, systems, and quality standards and operational guidelines.
- Ability with numbers and data interpretation.
- Strong interpersonal and communication skills.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Customer-centric, results-oriented team player with high professional standards.
- Bachelor's Degree in Business Administration, Law, Insurance, or a related field.
- Minimum 3-5 years of experience in claims assessment within the insurance industry.
- Adjuster's License mandatory.
- Experience in credit insurance handling is a strong plus.
Total Compensation Range
$65,000-$85,000
Placement within the range provided above is based on the individual's relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.
Benefits
We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured Employee Benefits To Enrich Your Life
- Competitive compensation
- Annual bonus eligibility and/or commission structure opportunities
- 401(k) discretionary match of up to 6%
- Flexible work schedules
- Health and wellness benefits
- Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off
- Tuition Reimbursement
- Family care resources, including fertility and adoption benefits
https://rcmd-connect.com/allianztrade/
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering.
Commitment to Diversity, Equity, and Inclusion
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
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Salary : $65,000 - $85,000