Operations Analyst MTDC

This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Supply Chain Deliver

Job Sub Function

Warehouse & Distribution

Job Category

Professional

All Job Posting Locations:

Mooresville, Indiana, United States of America

Job Description

DePuy Synthes Sales, a member of Johnson & Johnson's Family of Companies, is currently recruiting for an Operations Analyst to join the team!

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

Johnson & Johnson Medical Technology supply chain provides contracting, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. We also engage with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop solutions that improve patient care and access.

Johnson & Johnson Deliver Group is part of Johnson & Johnson's global Supply Chain organization supporting operations across Johnson & Johnson's Medical Technology sector. Deliver strives to provide an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

Overall Purpose Of Job

The MTDC Operations Analyst will collaborate with the various supply chain partners, including 3PL Distribution providers, Supply Planning, Transportation, customer service and both Internal and External Manufacturing plants to ensure the timely and efficient flow of materials into, out of, and within the DCs.

• Coordinate and facilitate Logistics/Distribution projects and activities for both domestic and international business as required.
• Perform Blue Yonder & SAP inventory transactions, investigate and resolve SAP iDOC, as well as propose and own process improvement to fix/prevent systemic transaction errors.
• Identify and develop projects to optimize warehouse processes, increase efficiency, improve quality, and increase throughput to reduce total operating cost and cycle time.
• Act as primary contact for Logistics/Distribution processing issues for Depuy Synthes and select CSS businesses.
• Become knowledgeable of all unique product distribution requirements.
• Support warehouse operations as needed.
  
  

Essential Duties And Responsibilities

• INBOUND / OUTBOUND PRIORITIZATION - be the gatekeeper for all inbound & outbound priorities for the site. Clearly communicate priorities to the 3PL understanding the operational capacity.
• ISSUE RESOLUTION - Resolve Missing Purchase Orders, ASN / inventory holds, service incidents, and iDOC errors. Collaborate with upstream systems owners to push immediate issue focus. Own the partnership between supply chain partners. Assist in resolution of issues involving cycle counts, inventory sync, and ad hoc requests. Support Quarter / Year End purchase order closure and administration.
• FACILITATION - Act as single point of distribution contact supply chain business partners for day to day execution and/or administration activities. Responsibilities include: facilitating information requests from the DCs and process change management communication, onboarding contractor associates systemically, managing purchase orders for site supplies, and leading the site visitor experience.
• PROJECT SUPPORT/LEADERSHIP - Help identify process improvement project opportunities to increase efficiencies, reduce cost, and improve processing rates. Lead function specific projects and facilitate interactions between DCs and Vendors as they are discovered. Track and trend process quality and adherence to the Mooresville standards
  
  

Qualifications

Education: A minimum of a Vocational, Certificate, Technical or Associate's degree required; Bachelor's degree and/or equivalent University degree is preferred

Required

• Relevant professional work experience in the area of Supply Chain Management, preferably Distribution, Planning
• Strong technical ability
• Proven proficiency with all Microsoft Applications (Excel, PowerBI, PowerApps, Teams, PowerPoint, Outlook).
• Demonstrated Strong Critical Thinking skills - ability to recognize and capture evidence of problems, analyze and troubleshoot to identify core problem statement.
  
  

Preferred

• Customer Service, Procurement and/or Manufacturing experience
• Familiarity with SQL Database Query
  
  

Other

• Must have ability to support flexible working shifts, outside standard 9am-5pm working schedule, shifting working time depending on business needs.
• May require up to 10% of domestic and/or international travel to other locations and sites
  
  

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills:

Business Behavior, Collaborating, Critical Thinking, Demand Forecasting, Detail-Oriented, Distribution Management, Distribution Resource Planning (DRP), Document Management, Efficiency Analysis, Execution Focus, Issue Escalation, Order Management, Organizing, Pre-Fulfillment Processes, Process Optimization, Process Oriented, Strategic Supply Chain Management, Transportation Management, Warehouse Management