What are the responsibilities and job description for the Quality Professional (Engineer / Manager / Systems Lead) position at My Support Staff?
A growing manufacturing organization is seeking a skilled and motivated Quality professional to join the team in Memphis. This flexible position can be tailored based on your experience—whether you specialize in quality engineering, systems management, or team leadership. The ideal candidate will bring a strong foundation in manufacturing quality, a continuous improvement mindset, and the ability to drive results across departments.
Key Responsibilities May Include:
Supporting or leading quality initiatives using Lean and Six Sigma tools
Developing, implementing, or managing Quality Management Systems (QMS) in line with industry standards
Preparing for and participating in audits (internal, customer, third-party)
Leading or supporting corrective/preventive action processes (CAPA), root cause analysis, and structured problem-solving
Collaborating cross-functionally with Engineering, Production, Customer Service, and Supply Chain to resolve quality issues
Monitoring supplier performance and supporting qualification processes
Maintaining and improving quality documentation, systems, and digital tools (e.g., SharePoint, ERP platforms)
Training or mentoring others in quality standards and best practices
Requirements
What We’re Looking For:
Bachelor’s degree in Engineering, Quality, or a related technical field
3–5 years of quality experience in a manufacturing setting
Lean Six Sigma certification (Green Belt required; Black Belt preferred for leadership roles)
Familiarity with quality tools and standards such as FMEA, SPC, CAPA, APQP, PPAP
Strong analytical, organizational, and communication skills
Proficiency with quality-related digital tools and ERP systems is a plus
Work Environment:
Occasional lifting (up to 25 lbs) and travel (<20%) may be required
Travel may include supplier, customer, or remote site visits (passport required)
Office/Manufacturing Environment
Benefits
Work Environment:
Medical
Dental
Vision
401k matching
Group Term Life
Supplemental Life
Salary : $120