What are the responsibilities and job description for the Quality Manager position at My Support Staff?
Seeking a proactive and experienced Quality Manager to lead
and oversee quality systems, product compliance, and continuous improvement
initiatives within a manufacturing environment. The ideal candidate will have
at least 5 years of experience in a quality leadership role. This position plays a critical role in
developing strategies to enhance product quality, customer satisfaction, and
operational efficiency.
Key Responsibilities:
- Lead
the Quality Assurance team in maintaining and improving quality systems,
procedures, and metrics across manufacturing operations.
- Ensure
ongoing compliance with applicable industry standards and regulatory
requirements.
- Serve
as the primary point of contact for customer and third-party audits,
corrective actions, and product quality issues.
- Implement
and drive Lean Six Sigma projects to reduce variability, defects, and
non-conformities.
- Monitor
quality KPIs, conduct trend analysis, and report results to senior
management.
- Develop,
mentor, and train quality personnel to enhance team performance and
engagement.
- Collaborate
with Engineering, Production, Customer Service, and Supply Chain to
resolve root causes of quality issues using structured problem-solving
tools (e.g., 8D, DMAIC).
- Oversee
supplier quality performance and assist in qualification and audit
activities.
- Champion
a culture of continuous Improvement and operational excellence throughout
the facility.
Requirements
- Bachelor’s
degree in Engineering, Quality, or a related technical field.
- Minimum
5 years of experience in a Quality Manager or similar role within a
manufacturing environment.
- Lean
Six Sigma Black Belt certification or Lean Practitioner Certification.
- Proven
track record of leading successful quality initiatives and managing
cross-functional teams.
- Strong
knowledge of quality tools and methodologies (e.g., FMEA, SPC, CAPA, root
cause analysis).
- Familiarity
with APQP, PPAP, and supplier quality management.
- Demonstrated leadership, strategic thinking, and
decision-making abilities.
Preferred Qualifications:
- Working
knowledge of SAP or comparable ERP systems.
- Experience
using Microsoft SharePoint for document control and collaboration.
- Demonstrated
success leading Continuous Improvement initiatives.
- Familiarity
with industry-specific standards or compliance requirements.
Benefits
Medical, Dental, Vision, 401k, Cancer plan, Group Term Life. Supplemental life for employee and family.
Salary : $114 - $120