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Future Opening: DO NOT USE Case Manager

My Place Home For The Homeless
Buffalo, NY Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 6/4/2026
Our Shelter is seeking a  Case Manager to work at our permanent supportive housing and support our temporary shelter program.  Hours are dayshift only.

Case Manager Duties and Responsibilities

  • Assessing client needs, and developing strategies to help the client
  • Providing support and resources for clients; good working relationship with support networks, government resources, and community resources
  • Researching and referring client resources such as health and childcare
  • Assigning social workers to respond to crisis situations that affect vulnerable or mentally unstable adults
  • Evaluating and studying programs, services, and resources for quality and client needs
  • Determining the correct course of action when helping clients, whether it be with a social worker, psychologist, or medical doctor
  • Creating programs and services to benefit clients and community
  • Listening and providing help and advice for impacted adults
  • Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected
  • Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work
  • Advocating and raising awareness on behalf of clients and the needs of the community and local services
  • Assisting clients by providing a family social worker, clinical social worker, school social worker, or healthcare social worker
Case Manager Requirements and Qualifications

  • Possesses superb written and spoken communication skills
  • Excellent interpersonal skills with colleagues, community leaders, policymakers and others
  • Excellent time management skills; organized and able to prioritize
  • Motivated to take on additional community involvement projects and solve problems
  • Comfortable in a fast-paced environment with multiple cases
  • Able to organize and manage large amounts of files, schedules, dates, and information
  • Self-directed and able to work without supervision
  • Comfortable with building personal relationships and dedicated to helping others
  • Empathetic and supportive with mentorship and leadership skills
  • Bachelor's degree in social work, psychology, sociology, healthcare or medical and related fields; Master's degree in social work preferred; supervised practicum or internship preferred
  • Licensed or certified by state board according to regulatory is a plus
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Able to work nights and weekends ( when required)
  • Able to travel to meet with clients or partners in care (locally primarily but possible to attend trainings or seminars outside city limits)
Salary is subject to level of education and or experience.
Compensation: $18.00 - $20.00 per hour



 
 
Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005.

Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency.

Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started.

My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home. 

Salary : $18 - $20

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