Director of People

Our client is one of Texas’ most loved Day Spa & Med Spa brands, with 11,000 loyal members and 9 thriving locations. As they expand into new markets across Texas, they are building a world-class team that believes in bringing expert, affordable self-care to more people while creating the very best place in the industry to build a long, successful career.

Now, they are looking for a Director of People to help shape the future.

About the Role

Reporting directly to the CEO, the Director of People will be both a culture champion and a strong business partner. This leader will build and scale a People & Talent function that attracts the best spa, med spa, and leadership talent, supports rapid growth, and ensures the company continues to be a fun, high-performing, people-first workplace.

You’ll lead recruiting, onboarding, career-pathing, culture initiatives, HR operations, compliance, and leadership development, all with one goal in mind: making this the best place to work in the beauty and wellness industry as they grow from 9 to 20 locations.

What You’ll Lead

Strategic Leadership & Growth

• Partner closely with the VP of Stores to align talent strategies with expansion goals
• Build scalable processes, structure, and systems for a multi-location environment
• Mentor a People team that includes a growing group of Recruiters and an HR Coordinator
• Develop leadership training and career advancement programs to grow talent from within

Talent Acquisition & Employer Brand

• Build a best-in-class recruiting function across all Texas markets
• Partner with Marketing and Field Leadership to amplify the company as a top employer
• Create a high-touch, consistent onboarding experience for all new hires
• Establish and report on KPIs such as time-to-fill, quality of hire, and retention

People, Culture & HR Operations

• Strengthen and embed the company's Core Values across the employee experience
• Evaluate compensation, benefits, and perks to ensure they stay competitive
• Lead HR operations, compliance, benefits, employee relations, and engagement
• Implement tools that support communication, feedback, and performance management
• Build a culture where team members feel supported, connected, and set up to thrive

How Success Will Be Measured

• Meeting monthly hiring targets
• Improved employee retention, engagement, and internal promotion rates
• Faster time-to-hire and stronger quality-of-hire
• High onboarding completion and early performance success
• Talent pipeline readiness for new store openings
• Culture health and team satisfaction metrics
• Leadership development program participation and outcomes

What We’re Looking For

• 5 years in People or Talent leadership roles, ideally across multi-location operations
• Experience building and scaling teams during growth or expansion
• A leadership style that is positive, approachable, and inspiring
• Experience in beauty, hospitality, retail, or high-touch service industries is a plus
• Someone who thrives in a fast-moving, entrepreneurial, people-centric environment

If you're a builder, a motivator, and a culture-driven leader who wants to make a meaningful impact as the company grows across Texas, we’d love to connect with you.