Receptionist / Administrative Assistant

• Receptionist/Administrative Assistant for a fast‑growing, client‑focused insurance agency.
• Full‑time position based in the Saginaw, Michigan office.
• Serves as first point of contact, creating a welcoming experience for members and visitors.
• Supports daily office operations, agents, and leadership with a variety of clerical and administrative tasks.
• Works in a fast‑paced, team‑oriented environment with opportunities to learn the insurance industry and grow with the agency.

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• Greet and assist clients in person, over the phone, and via email in a professional, friendly manner.
• Answer and route incoming calls to the appropriate team members.
• Process incoming and outgoing mail; distribute emails, faxes, and referrals to the correct staff.
• Collect and distribute documents, applications, and payments as needed.
• Support agents and staff with administrative tasks, including data entry and document handling.
• Maintain office supplies and coordinate ordering.
• Enter past‑due payments into the agency management system.
• Assist with special projects, reporting, and compliance‑related tasks as assigned.

Required:

• High school diploma or equivalent required; some college coursework a plus.
• Previous receptionist, administrative, or office support experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask in a fast‑paced environment.
• Proficiency with Microsoft Office 365 Suite and comfort learning new software.
• Professional appearance, positive attitude, and strong customer‑service mindset.
• Ability to prioritize work, meet deadlines, and work independently with minimal supervision.
• Ability to handle confidential information with discretion.

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Preferred:

• Experience in an insurance or financial services office
• Familiarity with agency management systems (e.g., Applied Epic, AMS)
• Interest in building a long‑term career in insurance.

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• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan