dental front office manager

Overview
Join our dynamic healthcare team as a Dental Front Office Manager, where you'll lead the front desk operations with energy and enthusiasm! This pivotal role combines administrative excellence with a passion for patient care, ensuring our dental practice runs smoothly, efficiently, and with a welcoming atmosphere. As the face of our practice, you’ll oversee daily office functions, manage staff, and coordinate with clinical teams to deliver exceptional service. Your expertise in medical office management and strong leadership skills will drive operational success while maintaining compliance with healthcare regulations such as HIPAA and JCAHO standards. This paid position offers an exciting opportunity to make a meaningful impact in a fast-paced dental environment that values proactive problem-solving and team collaboration.

Responsibilities

• Supervise front desk staff, including scheduling, training, and performance management to foster a motivated and efficient team.
• Oversee daily administrative operations including patient check-in/out, appointment scheduling, billing, and insurance processing using systems like Eaglesoft, Dentrix.
• Ensure accurate management of medical records and electronic health records (EHR) systems while adhering to HIPAA privacy regulations.
• Coordinate with clinical staff to optimize patient flow and ensure smooth communication between front office and dental providers.
• Manage fiscal responsibilities such as budgeting, financial management, and billing procedures to maximize practice profitability.
• Handle human resources functions including hiring, onboarding, conflict resolution, and compliance with employment laws.
• Maintain compliance with healthcare standards such as JCAHO accreditation requirements and managed care protocols.
• Implement office policies for medical administrative support and clinic operations that enhance efficiency and patient satisfaction.
• Monitor clinic performance metrics related to utilization management and medical administrative workflows to identify areas for improvement.
• Facilitate communication with insurance companies, managed care organizations, and external vendors to streamline claims processing and reimbursements.
• Support acute care or hospital experience knowledge when applicable to improve patient service delivery in complex cases.

Experience

• Proven experience managing a busy dental environment.
• Extensive knowledge of dental office procedures along with familiarity with EMR/EHR systems such as Eaglesoft, Dentrix, or eClinicalWorks.
• Strong background in fiscal management including budgeting, financial oversight, and billing processes within healthcare settings.
• Experience in human resources functions such as staffing, training, conflict resolution, and compliance with employment laws.
• Prior work in healthcare management environments that require adherence to HIPAA regulations and JCAHO standards.
• Familiarity with medical terminology, medical records management, insurance claims processing, and utilization management practices.
• Clinic experience in acute care or hospital settings is advantageous but not mandatory; veterinary or managed care experience can be beneficial for diverse healthcare environments.
• Demonstrated ability to lead teams effectively while maintaining high levels of organization and attention to detail. This role is ideal for energetic professionals eager to lead a vibrant dental practice while ensuring top-tier patient experiences through expert administrative support!

Pay: $25.00 - $35.00 per hour

Expected hours: 32.0 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $25 - $35