Teller

MCCU is hiring a Teller! Click the Link Below to review the complete job description. 

Ideal Candidate:

We’re looking for someone who loves helping people, brings positive energy to every interaction, and takes pride in creating exceptional member experiences. If you’re someone who shows up with a smile, enjoys connecting with others, and thrives in a hands‑on service role, this position is where you’ll shine.

1. What Sets You Apart
   • Service: You make every member feel valued by listening first, understanding their needs, and delivering solutions that genuinely help. You create a welcoming, stress‑free environment at the teller line.
   • Attention: You handle every transaction with care, accuracy, and trustworthiness, protecting members’ money and the credit union’s reputation through precise work and strong ethics.
   • Pride: You take pride in your work, keep your cash drawer balanced, follow procedures, and go the extra mile to ensure members leave with everything they came for (and more).
   • Value: You stay curious, keep learning about products and digital tools, and look for opportunities to make the member experience smoother, easier, and better.
   • Advocate: You support your branch team by sharing knowledge, helping during busy times, and creating a positive atmosphere where coworkers and members feel supported.

1. What You Bring to the Role
   • Minimum of 6 months of experience in cash handling and delivering high-quality service.
   • Graduation from an accredited senior high school or equivalent or GED
   • A warm, friendly, and approachable presence, you genuinely enjoy interacting with people and helping them feel comfortable with their finances.
   • Strong attention to detail paired with a calm, steady approach, because accuracy matters when handling member transactions.
   • A natural talent for building rapport, remembering faces, and making every member feel like they belong.
   • Excellent communication skills when working with members and team members.
   • A proactive mindset and willingness to learn, adapt, and look for opportunities to improve processes and member experience.

A Preview of What Joining Us as a Teller Looks Like

Tellers are the friendly face and trusted guide that members rely on every day. In this role, you’ll handle their most important financial moments, processing transactions accurately, answering questions with patience, and helping them discover tools that make banking easier. Tellers are the people who turn routine visits into genuine connections, spotting opportunities to support members’ needs and making each interaction smooth, positive, and memorable. If you love creating great experiences, enjoy working with people, and take pride in getting the details right, this is a place where your service truly makes a difference.

The Impact Behind This Role

1. The first impression. Members rely on Tellers to set the tone, warmth, professionalism, and trust start at the frontline.
2. Keep daily operations running smoothly. Every deposit, withdrawal, payment, and transfer depends on accuracy and attention to detail.
3. Protect members’ money by balancing the Teller drawer, following procedures, and catching errors. 
4. Connect members to solutions through thoughtful conversations.
5. Strengthen member loyalty by providing great service that keeps members coming back and makes them more likely to recommend the credit union to others.
6. Help maintain compliance and accuracy through proper procedures, documentation, and attention to detail.
   
   

To learn more about our company, culture, and the benefits we offer, please click here.

Please note: This posting is not intended to serve as a full job description and does not outline all essential duties, responsibilities, or requirements of the role. For complete detailed information about this position, please refer to the linked job description at the bottom of this posting.

MCCU is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.  

A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resource Department at (432) 687-8415.

All employment offers with My Community Credit Union are contingent upon the candidate having successfully completed a criminal background and credit check. My Community Credit Union will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.