AVP Information Technology

Job Summary:

Under the direction of the CIO, the AVP of IT manages and maintains MCCU’s technology applications, systems, and infrastructure. This hands-on leadership role oversees IT operations, security, and assigned staff while ensuring alignment with organizational goals. The AVP collaborates with internal teams and third-party partners to implement projects, resolve issues, and optimize processes. In this high-visibility position, strong communication and proactive problem-solving are essential to support business needs and drive IT and MCCU initiatives.

To learn more about our company, culture, and the benefits we offer, please click here.

Ideal Candidate:

If you’re someone who loves being hands-on and taking an active role every day, this position is for you! We’re looking for a proactive thinker who enjoys:

• Leading projects that make a real impact!
• Day-to-day operations and solving problems
• Collaborating across departments and with vendors
• Putting their technical expertise to work every day
  
  
  

• Experience
  • Minimum of 7 years of experience in IT, with at least 2 years in a leadership role.
  • Experience in the credit union or financial services industry is highly desirable.
• Education
  • Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree referred.
• Skills
  • Strong knowledge of IT security, network and systems administration, hardware and software management, and ITSM.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills
  • Technical Skills
    • Experience with AWS technologies 
    • Experience with Microsoft 365 tools, technologies, and platform
    • Experience with Fortinet SDWAN, MFA, Conditional Access, Meraki, and Firewalls 
    • Proficiency in scripting languages such as PowerShell, Python, etc.
    • Experience with Genetec Administration, Halo ITSM Administration 
    • Experience with Huntress, Datto, Auvik, Ring Central, and SentinalOne
    • Knowledge of Fortinet SDWAN and firewalls
    • Prioritize and escalate outstanding issues and manage user expectations 
    • Effectively provide technical support within established KPI’s and SLA’s 
    • Manage patch management and security vulnerability maintenance 
    • Manage antivirus control software and security updates.