What are the responsibilities and job description for the Medical Front Desk / Office Manager (Practice Operations & Patient Services Coordinator) position at My Choice Primary Care?
My Choice Primary Care is a small, growing primary care practice led by Dr. Teeresa Sisodia. We’re hiring our first team member: someone who takes real ownership of the non-clinical side of the practice and keeps the office running smoothly for patients and for the physician.
What you’ll do
- Greet patients, answer phones, schedule appointments, and handle check-in and check-out
- Verify insurance, collect payments, and manage patient paperwork and records requests
- Coordinate IT needs, including troubleshooting basics and working with outside vendors
- Manage inventory and ordering of medical and office supplies
- Keep the office clean, organized, and welcoming
- Build and improve the practice’s workflows, forms, and handouts
- Help with practice events and other non-clinical tasks as the practice grows
What we’re looking for
- Prior experience in a medical office or similar patient-facing setting
- Comfort with EHR and scheduling software (we use Athena/HINT)
- Strong judgment and the ability to work independently and solve problems without being told what to do
- Professionalism and discretion with confidential patient and business information; you will be trained on HIPAA
- Clear, warm communication with patients and colleagues
Schedule and time off
- About 40 hours per week, generally Monday through Friday
- Occasional evening or weekend practice events (all hours worked are paid)
- Two weeks of paid vacation and six paid holidays per year
To apply: Submit your resume through Indeed. Employment is at will and contingent on references and a completed I-9.
Pay: $20.00 - $26.00 per hour
Expected hours: 40.0 per week
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Describe a time you had to solve a problem at work without being told to do so. (Short answer)
- Are you comfortable learning and using new software and office technology ?(Yes/No)
- Are you familiar with HIPAA and patient privacy requirements? (Yes/No)
Education:
- High school or equivalent (Preferred)
Experience:
- Healthcare management: 1 year (Required)
Ability to Commute:
- Clearwater, FL 33759 (Required)
Work Location: In person
Salary : $20 - $26