What are the responsibilities and job description for the o ICQA Problem Solver position at MVP Staffing?
This role is all about detail and accuracy — you'll investigate discrepancies, resolve exceptions, and help keep inventory data clean and reliable across the site.
What You'll Do
- Investigate and resolve inventory discrepancies between system counts and physical stock
- Research items in problem-solve queues — mis-picks, mis-sorts, missing or damaged units
- Perform cycle counts and bin audits to verify inventory accuracy
- Determine disposition for damaged or defective inventory (restock, write-off, liquidation)
- Identify and flag recurring issues or process gaps that lead to shrink or errors
- Log findings and adjust inventory records in the warehouse management system (WMS)
- Work closely with shift leads and operations to keep inventory data current
What You'll Need
- Strong attention to detail and comfort working with data
- Comfortable with basic math — counts, discrepancies, unit reconciliation
- Familiarity with Excel and warehouse management systems (WMS)
- Ability to work independently and problem-solve under time pressure
- Ability to stand, walk, and lift throughout a full shift (up to [X] lbs)
- Prior ICQA, inventory control, or quality assurance experience preferred, not required
- RF scanner experience a plus
We are a light industrial staffing company based in NJ and CA. This is our 1st expansion into MA to grow a massive account and start up a brand new building in Hopedale MA.
Salary : $21