What are the responsibilities and job description for the Entry Level Customer Enrollment Associate position at MVM California?
Job Summary:
We are looking for a motivated Entry Level Customer Enrollment Associate to join our retail team. This in-person role focuses on helping customers discover home improvement solutions while guiding them through the enrollment process. You will use your customer service skills to drive sales, educate customers on products and services, and ensure every in-person interaction reflects our commitment to quality and satisfaction. This is a fantastic opportunity to grow your career in retail sales while gaining hands-on experience in a supportive, high-energy environment.
Key Responsibilities for the Entry Level Customer Enrollment Associate Role:
- Engage with customers in-person: Entry Level Customer Enrollment Associates greet every customer promptly, build rapport, and provide a positive retail experience that encourages enrollment.
- Drive in-person sales: Present products and services in a clear, compelling way, answer customer questions, and highlight promotions to increase sales opportunities.
- Guide customers through enrollment: Explain enrollment processes step-by-step, assist with paperwork or digital forms, and ensure all in-person transactions are accurate and complete.
- Provide expert product knowledge: Entry Level Customer Enrollment Associates stay informed about home improvement products, features, and benefits to educate customers during in-person interactions.
- Achieve retail sales goals: Meet or exceed daily, weekly, and monthly in-person sales targets while maintaining high customer satisfaction.
- Maintain an organized retail environment: Ensure displays are clean and visually appealing to enhance the customer experience.
- Collaborate with team members: Work closely with colleagues to support in-person sales efforts, troubleshoot customer issues, and share best practices for improving enrollment and retail performance.
- Follow up with customers when necessary: Assist with scheduling appointments, answering questions post-enrollment, and ensuring ongoing customer satisfaction.
Requirements for the Entry Level Customer Enrollment Associate Role:
- No prior sales experience required; full training provided.
- Strong communication and interpersonal skills for in-person customer interactions.
- Positive attitude and eagerness to learn in a fast-paced retail setting.
- Ability to stand for long periods and lift light to moderate items.
- High school diploma or equivalent preferred.
How to Apply:
If you are motivated, enjoy in-person retail sales, and want to grow your career, apply today to become an Entry Level Customer Enrollment Associate!
Job Type: Full-time
Pay: $3,500.00 - $4,800.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $3,500 - $4,800