Customer Service and Sales Representative

About Us:
Mission Valley Marketing is a business development firm that partners with top national brands to deliver high-impact sales, retail, and in-person marketing campaigns. We pride ourselves on connecting with customers in-person, creating memorable experiences, and generating measurable growth for the companies we represent. Our team is made up of motivated, goal-driven individuals who love working in a collaborative and energetic environment.

Position Summary:
As a Customer Service and Sales Representative, you will be the frontline connection between our clients and their customers. Your role goes beyond simply selling — you will act as a brand ambassador, engaging with customers in-person in retail settings, answering questions, and creating solutions that fit their needs. Customer Service and Sales Representatives will be responsible for presenting products and services in a professional and approachable manner, identifying opportunities to increase sales, and ensuring every customer receives exceptional customer service.

Key Responsibilities for the Customer Service and Sales Representative Role:

• Deliver outstanding customer service through in-person interactions in retail locations
• Build relationships with customers by asking questions, listening, and offering personalized solutions
• Customer Service and Sales Representatives educate customers about products, services, and promotions to drive sales conversions
• Set up displays, maintain a clean and professional retail environment, and represent the client’s brand with integrity
• Customer Service and Sales Representatives meet and exceed weekly and monthly sales targets while tracking performance metrics
• Work closely with team members to share feedback, brainstorm improvements, and hit collective goals
• Participate in training sessions to develop advanced sales techniques and leadership skills

Qualifications:

• Experience in customer service, retail, or sales preferred but not required — full training provided
• Customer Service and Sales Representatives are outgoing personality with excellent communication and interpersonal skills
• Ability to stay motivated and solution-oriented while working toward sales goals
• Comfortable standing for extended periods and working in a variety of in-person settings
• Reliable, professional, and eager to learn new skills

Job Type: Full-time

Pay: $50,000.00 - $56,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000 - $56,000