What are the responsibilities and job description for the Veterinary Client Service Representative position at mvh?
Location: 104 S Heidelbach Ave, Evansville, IN 47713 VCA All Pet Emergency Center (APEC) is hiring an experienced Client Service Representative to join our team! We provide after-hours emergency and critical care services in Evansville, IN. Visit our hospital website here: https://vcahospitals.com/all-pet-emergency About the Role As the face of VCA, the CSR sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Duties include but are not limited to: Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Coordinating visits and assisting patient care team with triage Presenting and explaining fees, including processing payments Assisting clients with products, including prescriptions Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical care Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outside Managing medical records, charts, reports and correspondence Why VCA VCA Animal Hospitals is a community of over 800 hospitals across the US, including primary care, emergency, and specialty medicine. We offer world class medicine with hometown care. Together we are taking care of the future of veterinary medicine. We are passionate about supporting our teams and are committed to your personal career development. At VCA, you will enjoy an inclusive work environment where you can focus on your career, your happiness, and the clients and patients you serve. Benefits we offer include: Access to the people and resources of a large veterinary community Opportunities for growth and advancement Medical, dental & vision insurance Employer-paid short term disability insurance and life insurance Paid parental leave Paid vacation and sick time 401(k) with matching Tuition support and sponsorships for veterinary technology AAS, BAS completion and more Vet tech license reimbursement Free wellness and self-care resources Generous hospital discounts and product discounts Opportunities to give back through strong Shelter partnerships and VCA Charities Interested in learning more? Apply! We look forward to hearing from you. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.