What are the responsibilities and job description for the Corporate Wellness Consultant position at Muv Fitness?
Position: Corporate Wellness Consultant (Full Time)
Directly Reports To: District Manager, Director of Corporate Wellness
Key Partners: Region District Managers, Region General Managers, Region Club Coordinators
Job Description
The Corporate Wellness Consultant has overall responsibility for effectively managing all facets of the MUV Fitness Corporate Wellness Program in the designated club/region to include establishing new corporate wellness program accounts, driving membership sales to your designated locations through the corporate wellness program, generating individual memberships through the corporate wellness program, and working closely with your district and club level managers to reach combined company set key performance indicators and established goals.
The Corporate Wellness Consultant has overall responsibility for effectively managing all facets of the MUV Fitness Corporate Wellness Program in the designated club/region to include establishing new corporate wellness program accounts, driving membership sales to your designated locations through the corporate wellness program, generating individual memberships through the corporate wellness program, and working closely with your district and club level managers to reach combined company set key performance indicators and established goals.
Responsibilities
- Prospect for company leads via membership base, corporate outreach, networking opportunities, market research, etc.
- Present MUV Fitness Corporate Wellness Program details and options to company decision makers (in person, Zoom and phone)
- Manage company leads and follow-up process
- Establish new MUV Fitness Corporate Wellness Program agreements
- Facilitate and participate in company onsite enrollment events (program kick-offs), company health fairs, lead generation events, etc.
- Regularly communicate with company contacts including On the MUV Monthly Newsletter, monthly pricing specials and any program related updates
- Manage all customer service-related issues regarding the corporate wellness program and corporate program memberships
- Provide effective decision making in regard to customer service issues
- Work closely with club coordinators to resolve any club level customer service issues
- Generate membership leads through the Corporate Wellness Program
- Manage email, text, and phone communications with prospective members from initial contact, through follow-up, to enrolling
- Perform guest tours to MUV Fitness’ highest standards
- Enroll new members onsite, in the club and online while meeting all company requirements and achieving 25,000 success points per month
- Work closely with club fitness directors to ensure new corporate wellness members are receiving a high-level customer experience
- Keep accurate and up to date records, including department shared spreadsheets and payroll tracking
- Provide accurate input of data into DataTrak
- Accurately manage company invoices and payments for Corporate Wellness Program related billing
- Be available to work outside normal work hours when dictated by workload
- Be available for phone calls from club staff at all times and respond in a timely manner
- Develop a strong partnership with each club General Manager to serve as a foundation for beneficial communications and added club revenues and personal success
- Regularly communicate your game plan, schedule, and revenue goals to your District Manager, and be prepared for input and feedback
- Stay current and supportive of all company-wide initiatives, communications, policies, and procedures
- Meet or exceed monthly revenue quotas
Qualifications
- 2 years of successful B2B sales experience
- 1 year of corporate account management experience
- 1 year working for MUV Fitness or similar organization
- Ability to understand and master MUV Fitness policies, procedures, and systems
- Strong sales focus and ability to drive revenues
- Strong customer service orientation
- Strong trainer/teacher
- Excellent relationship building skills
- Excellent self-management/motivation skills
- Excellent verbal and written communication skills (to include public speaking and sales presentations)
- Proficient business-related computer skills (all Microsoft Office products, Adobe editor, Google drive products, Zoom Meetings, email, scheduling, promotional flyer design)
- Professional appearance and presentation skills
- Ability to produce accurate communications, data entry and reporting
- Ability to work under pressure and meet tight deadlines
Ability to understand department/company metrics including revenues, sales quotas budgeting, payroll, cost controls, facility operations.
Salary : $40,000 - $80,000