Server/Food Runner

Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner. Expos food from Kitchen to dining room ensuring order accuracy and timely delivery. Maintains the dining areas ensuring a positive guest experience throughout the location.

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly.
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment
• Delivers food and drinks to tables making sure that order is accurate and complete.
• Maintains and stocks the water station.
• Pre-bus plates and glassware from all tables.
• Maintains proper number system and flow within the dining area
• Assists all guests depending on needs.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Vacuum Cleaner
• Liquid Cleansers

Education and Experience (E = Essential D = Desired)

• High school education or equivalent or current enrollment is required

Knowledge, Skills, Abilities

• Interpersonal skills
• Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral vision
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing (up to 8 hours)