What are the responsibilities and job description for the Shop Coordinator position at Mustang Cat?
Building Texas… Powering the World.
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Shop Coordinator – Bryan, TX
(Service Operations | Customer Support | Shop Scheduling)
Mustang Cat is actively seeking a Shop Coordinator to support the Machinery Service Department in Bryan, Texas. In this role, you will assist the Service Supervisor in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination.
💡 Top Benefits For Shop Coordinators At Mustang Cat
#mustangcareers
Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Shop Coordinator – Bryan, TX
(Service Operations | Customer Support | Shop Scheduling)
Mustang Cat is actively seeking a Shop Coordinator to support the Machinery Service Department in Bryan, Texas. In this role, you will assist the Service Supervisor in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination.
💡 Top Benefits For Shop Coordinators At Mustang Cat
- Great Work-Life Balance
- On-Premise Clinic
- Opportunity for Overtime
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits: Medical, Dental, Vision
- 401(k) with Employer Match
- Paid Vacation, Sick Time & Holidays
- Support shop scheduling and coordinate repairs between teams
- Review invoices for accuracy and process warranty documentation
- Monitor production and efficiency, reporting key metrics
- Manage equipment inventory and assist with shipping & receiving
- Enforce safety and contamination control practices
- Provide technical support to internal stakeholders
- Communicate effectively with technicians, Product Support Sales Reps, and customers
- Step in for the Service Supervisor during absences and assist with delegated tasks
- High school diploma or equivalent required
- 1–2 years of dispatching or coordination experience in a service or repair-related industry
- Excellent customer service and organizational skills
- Strong computer skills, including Microsoft Office Suite
- Ability to multitask and prioritize in a fast-paced environment
- Professional communication across phone, email, and in-person interactions
- Mechanical aptitude or background in equipment repair/service
- Spanish-speaking skills are a strong plus
- Familiarity with Caterpillar equipment, service scheduling systems, or CRM platforms is beneficial.
#mustangcareers
Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.