What are the responsibilities and job description for the Product Support Sales Representative position at Mustang Cat?
Building Texas… Powering the World.
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Product Support Sales Representative (PSSR)
Outside Sales | Heavy Equipment | Parts & Service Sales
Mustang Cat is seeking a driven and customer-focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory. This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value-driven solutions.
If you thrive in a fast-paced, field-based sales environment and want to represent an industry leader, we want to hear from you.
What You’ll Do As a PSSR
As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long-term customer relationships.
Key Responsibilities
Required Qualifications:
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Mustang Cat is an Equal Opportunity Employer.
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Product Support Sales Representative (PSSR)
Outside Sales | Heavy Equipment | Parts & Service Sales
Mustang Cat is seeking a driven and customer-focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory. This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value-driven solutions.
If you thrive in a fast-paced, field-based sales environment and want to represent an industry leader, we want to hear from you.
What You’ll Do As a PSSR
As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long-term customer relationships.
Key Responsibilities
- Develop new business and establish new customer accounts
- Manage and grow existing accounts through consistent follow-up and relationship building
- Perform equipment inspections and recommend service and repair solutions
- Promote and sell parts and service offerings to maximize customer uptime
- Generate quotes, proposals, and follow through to close sales opportunities
- Meet or exceed assigned sales goals and performance metrics
- Maintain strong customer satisfaction through responsiveness and service excellence
- Stay current on product knowledge and participate in ongoing professional development
- Utilize CRM tools to track customer interactions, opportunities, and pipeline activity
Required Qualifications:
- 5 years of experience in heavy equipment parts and service
- Previous outside sales experience
- Strong mechanical aptitude and ability to assess equipment needs
- Excellent customer service and relationship-building skills
- Strong communication and negotiation skills
- Proficiency in Microsoft Office and general computer systems
- Self-motivated with the ability to work independently in a territory
- Bachelor’s degree in Business, Marketing, or a mechanical/technical field (or equivalent work experience)
- Bilingual (English/Spanish) is a plus
- Consistently achieving or exceeding sales targets
- Building long-term, trusted customer relationships
- Identifying service opportunities that increase equipment uptime
- Representing Mustang Cat as a professional and trusted partner in the field
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.