Programs Coordinator

The Programs Coordinator helps organize and support various programs within MCHC by handling
administrative tasks, coordinating resources, and keeping daily activities on track. They work closely with staff,
leadership, and external partners to ensure programs run efficiently and align with organizational goals. This
role is important for maintaining organization, communication, and overall program success.

Program Area: 340B

Ensure that patient eligibility criteria and duplicate discount prohibitions are consistently followed.
Maintain compliance with HRSA, OPA, and state/federal regulations related to the 340B program.
Conduct internal 340B audits and prepare for HRSA 340B audits, ensuring program integrity.
Ensuring accurate tracking, reporting, 340B reimbursements, and replenishment.
Reporting 340B reimbursements to C-Suite on monthly basis
Work with contract pharmacies and third-party administrators (TPAs) to ensure compliance and
efficiency.
Work with CFO, assisting as needed, to monitor purchasing, inventory management, and
replenishment processes to ensure cost savings and appropriate medication utilization.
Stay up to date with regulatory changes and industry best practices by participating in webinars,
conferences, and professional organizations.
Program Area: Sakina Senior Center:
Oversee grant-funded dining programs, ensuring compliance with county, state, and federal
regulations.
Oversee senior program expenditure (ie snacks, cooking classes, etc)
Maintain detailed records and reports to ensure program integrity and transparency.
With help from senior management, prepare and submit grant applications, budgets, and renewal
documents to secure continued funding.
Represent the Muslim Community and Health Center of Wisconsin Inc - Sakina Senior Center at
community meetings, advisory boards, and county-led initiatives related to food security.
Track and monitor grant expenditures, ensuring alignment with budgetary guidelines.
Help in the preparation of financial reports, invoices, and reimbursement requests for grantors and
stakeholders.

Program Area: Refugee Medical Screening Program

Serve as a point of contact, in addition to the operations manager, for resettlement agencies for newly
arrived refugees and their families regarding medical screening services.
Coordinate initial refugee health screenings, including scheduling appointments, ensuring interpreter
availability, and arranging transportation as needed.
Work closely with operations manager, providers, nurses, and public health agencies to ensure all
required screenings (TB testing, vaccinations, infectious disease screening, mental health evaluations,
etc.) are completed per state and federal guidelines.

Provide support to CHWs and clinic support personnel to assist refugees in obtaining follow-up care,
specialty referrals, and necessary treatments for identified health concerns.
Send After Visit Summaries to resettlement agencies for refugee medical screenings
Track and oversee medical records, screening reports, and immunization records in compliance with
reporting requirements.
Maintain accurate data tracking and reporting for grant compliance and quality improvement
initiatives.

Program Area: Grant Writing

Grant Research & Proposal Development
Research and identify grant opportunities from federal, state, local, and private funding sources that
align with the FQHCs mission.
Prepare and submit grant applications, proposals, and supporting documentation under supervision
and with help from senior management
Develop compelling narratives, budgets, and data-driven justifications to secure new funding under
supervision of senior management
Ensure all deadlines are met for applications, renewals, and reports.
Grant Compliance & Administration
Ensure compliance with grant regulations, reporting requirements, and financial guidelines.
Maintain organized records of grant applications, awards, contracts, and modifications.
Assist in the preparation of grant reports
Identify opportunities to leverage multiple funding sources to support FQHC operations and programs.
Work closely with clinical, administrative, and community health teams to develop grant-supported
initiatives.

Program Area: Marketing

Marketing Oversight: Develop and coordinate strategic marketing plans, ensuring brand consistency
and regulatory compliance.
Community Engagement: Supervise outreach initiatives, collaborations, and events to enhance patient
access.
Content & Digital Strategy: Oversee the creation of marketing materials, social media, and digital
campaigns.
Performance & Compliance: Monitor marketing effectiveness, ensuring adherence to HRSA, HIPAA,
and grant requirements.
Internal Collaboration: Align marketing strategies with clinical and operational goals, furthering
program and grant initiatives and implementation efforts.
Oversight of marketing personnel

In addition to program-specific responsibilities, the Programs Coordinator may also be assigned roles in broader
organizational projects, as per organizational needs, such as annual UDS reporting, the annual fundraiser, and
other key initiatives. These assignments will be openly communicated and have attainable timelines and
deadlines, factoring in concurrent job-specific role responsibilities as well. These additional responsibilities will
support the clinics operational efficiency, compliance, and community engagement efforts.

Minimum Qualifications

• Bachelors degree in Health Administration, Public Health, Healthcare Management, or a related field
• At least 1 year of experience in healthcare, nonprofit, public health, or program coordination setting
• Proficiency in one or more of the following languages:Arabic, Urdu, Rohingya, Malay, Burmese, Spanish, etc. in addition to English is strongly preferred for effective communication with patients and community partners
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Ability to work collaboratively with internal teams, external partners, and community stakeholders
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Demonstrated ability to maintain confidentiality and adhere to HIPAA and other regulatory requirements
• Commitment to culturally competent care and serving diverse and underserved populations

Preferred Qualifications

• Experience working in a Federally Qualified Health Center (FQHC) or similar community-based healthcare organization
• Familiarity with 340B program requirements, HRSA compliance, or other healthcare regulatory frameworks
• Experience with grant writing, grant management, or reporting
• Knowledge of refugee health programs, care coordination, or public health initiatives
• Experience supporting or overseeing marketing, outreach, or community engagement efforts
• Experience with data tracking, reporting, and quality improvement initiatives
• Familiarity with electronic health records (EHR) systems and/or third-party program administrators (TPAs)
• Experience working with multidisciplinary teams including clinical, administrative, and community health staff

Why Join Our Team?

At MCHC, we dont just offer a job, we offer a community. Our workplace is built on a team-oriented culture where teamwork, support, and a positive environment are at the heart of everything we do. We believe that when our employees feel valued and connected, they can provide the best care to our patients.

Heres what makes working with us special:

A Warm, Supportive Atmosphere Youre not just an employee; youre part of a team that genuinely cares about each other.

Fun Work Events & Celebrations We love bringing people together! From team lunches to holiday parties and appreciation events, we make sure there are plenty of opportunities to enjoy good food, laughter, and downtime with your coworkers.

Growth & Development We invest in our employees by providing ongoing training, career advancement opportunities, and support to help you reach your goals.