What are the responsibilities and job description for the Office Administrator / Front Desk Assistant position at Music Made Academy LLC?
Office Administrator / Front Desk Assistant
Location: Vancouver, WA
Job Type: Full-Time
About Music Made Academy
Music Made Academy is a growing, faith-based music school in Vancouver, WA. We are passionate about providing high-quality music education in a welcoming and encouraging environment. Our students range from young beginners to adults, and we strive to make every family feel valued from the moment they walk through our doors.
We're looking for a friendly, organized, and dependable Office Administrator to become the face of our academy. If you enjoy helping people, staying organized, and creating an exceptional customer experience, we'd love to meet you.
Responsibilities - As our Office Administrator, you'll play a key role in keeping the academy running smoothly. Responsibilities include:
- Greeting students and families with a warm, welcoming attitude
- Answering phone calls, text messages, and emails professionally
- Scheduling trial lessons and student appointments
- Managing teacher schedules and calendars
- Processing monthly tuition payments and assisting with billing questions
- Following up with prospective students and new leads
- Maintaining student records and office organization
- Assisting with recital and event planning
- Helping keep the office clean, organized, and inviting
- Providing excellent customer service to every family who walks through our doors
Qualifications - We're looking for someone who is:
- Friendly, positive, and personable
- Highly organized and detail-oriented
- Comfortable multitasking in a fast-paced environment
- Excellent at written and verbal communication
- Reliable and punctual
- Comfortable learning new software and technology
- Able to work independently while also supporting the team
Preferred Experience:
- Customer service
- Reception or office administration
- Scheduling or calendar management
- Sales or lead follow-up
- Experience working with children or families is a plus
No music background is required—but a love for people is!
Faith-Based Environment
Music Made Academy is a Christian, faith-based music school. While we welcome students from all backgrounds, our culture is built on integrity, kindness, encouragement, and excellence. We are looking for someone who is comfortable working in a faith-based environment and who will positively represent our values.
What We Offer:
- Competitive hourly pay
- Supportive, family-oriented work environment
- Opportunities for professional growth
- The chance to make a meaningful impact on students and families every day
We'd Love to Hear From You!
If you're organized, love working with people, and want to be part of a growing faith-based academy, we'd love to hear from you! Please submit your resume along with a brief introduction telling us about yourself and why you'd be a great fit for Music Made Academy.
Pay: $18.00 - $22.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18 - $22