What are the responsibilities and job description for the Front Desk Coordinator / Office Administrator (Massage Clinic) position at Holistic Massage of Hood River?
Thriving massage practice in Hood River, Oregon is seeking a long term Front Desk Coordinator. Full time or part time position available. The majority of time will be spent at the front desk interfacing with clients.
Our ideal schedule for the full time position is (we have some flexibility):
- Wednesdays and Thursdays from 11:30 am to 7:45 pm
- Fridays and Saturdays from 8 am to 4 pm
The schedule for a part time position (15-20 hours per week) is negotiable.
Responsibilities include:
· scheduling clients and taking payment using our practice management software
· responding to client requests and questions via phone/text/email
· independently supervising daily operations to keep the office running smoothly
· communicating effectively with all staff members
· identifying and resolving operational problems
· managing customer service at the front desk
· conducting health insurance benefit checks, creating health insurance claims
· assist with accounts receivable, including receiving/recording health insurance payments
· potential to handle building maintenance issues
· potential to manage social media
Must be proficient using Windows 11 and Google Suite. Proficiency in Spanish and/or experience using Jane software is an asset.
Compensation dependent on experience. Full time position: 7 days of PTO in the first year, 12 days of PTO after one year; company pays 85% of health/dental benefits for full time employees through Regence Blue Cross.
About Holistic Massage of Hood River LLC
Holistic Massage of Hood River was founded in 2004. We provide exceptional service and a great massage in a calming environment that facilitates the body’s natural ability to heal itself. Our massage treatment philosophy is to approach each person as a whole taking into consideration physical, mental, emotional and spiritual health with the goal of achieving optimal health.
Please email your resume and cover letter to jobs @ massagehoodriver.com
When applying for this role, please let us know if you're looking for part or full time, why you're interested in working here, and why you believe you would be a good fit for the role.
Pay: $22.00 - $28.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- How long do you anticipate staying with our team if hired?
- Does the schedule listed in the job description work for you as a permanent, long term schedule?
- Do you currently live in the area?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $22 - $28