What are the responsibilities and job description for the Houseperson position at Muscogee Nation Gaming Enterprises?
Department: TUL Housekeeping
Property: River Spirit Casino Resort
Location: Tulsa, OK, US, 74137
Full-Time/Part-Time: Full Time
Summary:
Ensure all assigned areas are cleaned according to MNGE standards. Provide support service/assistance to the Guest Room Attendant delivering needed supplies, moving furnishing, and deep cleaning as needed. Deliver guest requested items as needed.
Responsibilities:
1. Follows job tasks as assigned by Housekeeping Floor Supervisor.
2. Responds to and or notifies Floor Supervisor of all guest requests or complaints.
3. Maintains hotel public areas such elevator landings, hallways, vending areas.
4. Provide deep cleaning as needed, shampoo carpet, move furnishings etc…
5. Deliver guest requested items.
6. Clean areas assigned using approved methods/procedures, materials, equipment and supplies.
7. Operate housekeeping equipment such as vacuums, steamers etc.
8. Work safely and efficiently, utilizing safety equipment, techniques and products.
9. Maintain assigned equipment is a clean, orderly and safe condition.
10. Assists others as needed and as assigned by supervisors or management.
11. Cross trains to help when necessary.
12. Communicate effectively both orally and in writing.
13. Utilize phone, radios and or other methods such as ipad or computer tablets.
14. Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, and/or ability required.
EDUCATION
HS Diploma; and/or combination of education & experience.
EXPERIENCE
Previous experience in a Hotel Housekeeping or Janitorial service position preferred but not required.
Possess a friendly, out-going personality, enjoy working closely with others and willing to provide a positive experience to hotel’s guest.
LICENSES/CERTIFICATIONS
Must have the ability to pass comprehensive background check, drug test, and obtain gaming license when required