What are the responsibilities and job description for the Customer Enrollment Agent position at Murrieta Connect Group Inc?
Murrieta Connect Group Inc., a sales and development firm, seeks a Customer Enrollment Agent to connect Temecula to AT&T's mobile network. The Customer Enrollment Agent engages with our customers to explain how AT&T's latest plans provide the connectivity they need. This is where your sales enthusiasm for AT&T powers Temecula's connectivity.
As a Customer Enrollment Agent, you'll translate wireless industry language into words that make sense to someone who just wants their calls to connect and their videos to load. The Customer Enrollment Agent also learns all things AT&T and then applies that knowledge in person, helping customers compare options and enroll in service that delivers what they expect.
Core Functions of the Customer Enrollment Agent
- Help customers complete AT&T wireless enrollments by identifying their mobile needs and recommending tailored service solutions.
- Evaluate customer usage patterns to recommend smartphones, unlimited plans, connected devices, and account options that deliver long-term value.
- Process account enrollments, service activations, device upgrades, and number portability with accuracy and professionalism.
- Expand customer accounts by recommending relevant wireless products and value-added mobile services during the sales process.
- Educate customers on wireless plan features, device functionality, and mobile network benefits to support informed purchasing decisions.
- Help achieve enrollment and sales objectives through personalized service and consultative AT&T mobile solution recommendations.
Preferred Skills for the Customer Enrollment Agent
- Genuine and friendly communicator who builds strong customer connections.
- Balanced sales mindset that prioritizes excellent service and results.
- Capable of making the enrollment and sales journey simple for our customers.
- Warm communicator who creates positive and engaging sales experiences.
- Collaborative team player dedicated to supporting overall sales and enrollment success.
Pay: $3,800.00 - $4,600.00 per month
Work Location: In person
Salary : $3,800 - $4,600