What are the responsibilities and job description for the Customer Service Representative position at Murray's Group - CARSTAR/Fix?
Salary: $20-$23We are seeking a Customer Service Representative (CSR) to build strong customer relationships and support administrative operations in a fast-paced, customer-focused environment. We are seeking someone experienced with invoicing and scheduling.Why Join Us?Competitive pay: $20 $23 per hourOpportunities for growth within our teamMonday Friday, 8:00 a.m. 5:00 p.m.Comprehensive benefits, including: Health, dental, and vision insurance 401(k) with matching Paid time offWhat Youll Do Greet customers warmly and assist with check-ins, authorizations, and vehicle condition forms Provide updates on repair progress and explain processes, including insurance, payments, rentals, and timelines Answer and direct calls professionally; schedule appointments, manage calendars, and handle DRP assignments promptly Create RO files, coordinate vehicle drop-offs, and manage related paperwork Manage invoicing, accounts receivable, and final billing preparation with a high level of accuracy Maintain a clean and organized reception area, front office, and kitchen Submit customer information for weekly service reviews Travel with our porter to customer locations to assist with the check-in process for customers unable to travel to our facilities Drive various types of vehicles to and from the facility Assist in other areas of the shop as neededWhat Were Looking For 2 years of customer service experience preferred Strong scheduling, invoicing, and organizational skills with excellent attention to detail Strong communication skills and a customer-first mindset Experience in sales, call centers, or POS/management systems is a plusQualifications Ability to stoop, bend, kneel, and lift up to 50 lbs occasionally Ability to stand, sit, and perform repetitive motions for extended periodsIf this sounds like the perfect fit for you, apply today to join our team.
Salary : $20 - $23