Bank Teller (Pinckneyville)

Murphy-Wall State Bank and Trust Company is an Equal Opportunity Employer

Bank Teller Position Available: Full-Time; Must be able to work Saturday Shifts. Current Listing applies to Teller Trainee at minimum posted pay. Applicants with New Accounts/Universal Banking or additional banking experience may be eligible for further wage consideration commensurate with experience and education.

Summary: Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties in accordance with this financial institution's policies and procedures.

Organizational Environment: This position reports to the Teller Supervisor of the bank or Branch Manager and/or Assistant Branch Mgr/Customer Service Specialist of that location.

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Assists with SDB Customer Access; Processes SDB Payments
• Rolls Coin
• Completes Specialized Transactions (such as Savings Bonds, Tax or Housing Payments)
• Places holds on accounts for uncollected funds.
• Orders daily supply of cash, and counts incoming cash.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Knows all products & services and associated fess & charges. Can explain products or services such as Certificate of Deposits, Money Market Deposit Accounts, Checking and Savings Accounts, and Safe Deposit Boxes. Refers loan and deposit products and bank services to Loan Officer, Retail Banker, CSR, or New Account Representative.
• Removes deposits from, and counts and balances cash in, night depository and automated teller machines.
• Assists with deposits processed through the mail, night depository, or automated teller machine.
• Assist with Incoming phone, forwarding calls appropriately, and answering non-complex customer inquiries as needed
• Accepts loan payments and ensures payments meet balance due.
• Assists the bank with BSA compliance by logging monetary transactions, reporting and preparing CTRs, and immediately reporting suspicious currency transactions to the BSA office.
• Shows proper judgment calls on various transactions, including teller limits, overrides, and customer issues
• May assist New Accounts with ACH Auto Enrollment
• May assist in balancing ATM(s)
• May assist supervisor(s) by Balancing Cash Book in a rotation or as a backup
• May assist in Training of Teller Trainee Levels I

Supervisory Responsibilities: This job has no supervisory responsibilities.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Leadership - Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Cost Consciousness - Contributes to profits and revenue ; Conserves organizational resources.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
• Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Generates suggestions for improving work.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: A high school diploma, GED, vocational diploma is required or alternately have completed or have competency in all requirements for Teller Trainee I and Teller Trainee II. Associate Degree or higher and 1 (one) year of teller training is preferred.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the financial institution.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Windows Operating Systems, Microsoft Internet Explorer Internet software, and Microsoft Office programs, specifically Outlook. The individual must be able to competently perform required non-complex MXIE operations (Phone System), CSI (Core) software including but not limited to NuPoint Teller, access specialized banking websites to complete customer processes, and diagnose non-complex hardware and software issues.

Certificates, Licenses, Registrations

Other Skills and Abilities

Other Qualifications: Must be able to travel to other Murphy-Wall State Bank and Trust Company facility locations as needed.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Intent and Function of Job Descriptions: Job descriptions assist Murphy-Wall State Bank and Trust Company in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. This financial institution maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Accounting: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Cash Handling: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Location:

• Pinckneyville, IL 62274 (Preferred)

Ability to Relocate:

• Pinckneyville, IL 62274: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $16 - $18