What are the responsibilities and job description for the Outside Wholesale Parts Sales Representative position at Murgado Automotive Group?
Ford Outside Wholesale Parts Sales Representative – Job Description
Position Title
Outside Wholesale Parts Sales Representative
Position Summary
The Outside Wholesale Parts Sales Representative is responsible for growing wholesale parts sales for a Ford dealership by developing relationships with independent repair shops, fleet accounts, body shops, municipalities, and aftermarket service providers. This role focuses on increasing market share, maintaining customer loyalty, promoting OEM Ford and Motorcraft parts, and delivering exceptional customer service while achieving monthly sales and gross profit goals.
Key Responsibilities
Sales & Business Development
- Develop new wholesale parts accounts within assigned territory
- Maintain and grow relationships with existing customers
- Conduct regular in-person visits to repair facilities and fleet customers
- Promote Ford OEM and Motorcraft parts programs, promotions, and accessories
- Increase conquest sales from aftermarket and competing dealerships
- Identify opportunities for additional sales through account analysis and customer needs
- Meet or exceed monthly sales, gross profit, and account growth targets
Customer Relationship Management
- Build long-term relationships with shop owners, service managers, and technicians
- Resolve customer concerns quickly and professionally
- Provide product information, technical assistance, and parts availability updates
- Maintain regular communication regarding specials, inventory updates, and delivery schedules
Market & Territory Management
- Analyze local market conditions and competitor pricing
- Track customer buying trends and lost sales
- Develop territory action plans to increase penetration
- Maintain accurate customer records and contact history
Operational Coordination
- Work closely with:
- Wholesale parts counter staff
- Delivery drivers
- Inventory control personnel
- Parts manager
- Coordinate timely deliveries and order fulfillment
- Assist with special-order parts follow-up
- Help ensure high parts fill rates and customer satisfaction
Reporting & Administrative Duties
- Prepare daily/weekly sales activity reports
- Track sales performance against objectives
- Monitor receivables and assist with account collections when necessary
- Maintain CRM or dealership management system records
Qualifications
Required
- Automotive parts sales experience preferred
- Strong knowledge of Ford and Motorcraft parts
- Excellent communication and relationship-building skills
- Valid driver’s license with clean driving record
- Ability to work independently and manage a sales territory
- Strong organizational and time-management skills
Preferred
- Previous wholesale automotive parts sales experience
- Knowledge of dealership DMS systems such as Tekion, CDK, or Reynolds & Reynolds
- Existing relationships with independent repair shops or fleets
- Understanding of Ford wholesale programs and parts marketing initiatives
Performance Metrics
Typical KPIs may include:
- Monthly wholesale sales volume
- Gross profit percentage
- New account acquisition
- Customer retention rate
- Parts fill rate
- Lost sales reduction
- Territory growth percentage
- Average monthly account penetration
Physical Requirements
- Frequent driving and customer visits
- Ability to lift and carry automotive parts up to 50 lbs
- Prolonged standing, walking, and occasional warehouse activity
Sample Ideal Candidate Profile
A successful candidate is energetic, self-motivated, customer-focused, and highly knowledgeable about Ford OEM parts and dealership operations. They are comfortable building relationships in the field and thrive in a fast-paced, goal-oriented environment.
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Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Salary : $50,000 - $100,000