Human Resources Benefits Coordinator

Murfreesboro City Schools

Benefits Coordinator

Human Resources Department

Revised on 04/07/26

Credentials: College degree preferred. Experience in administering employee benefits and working in human resources is a requirement.

Other Qualifications: The person in this position must possess strong interpersonal skills and work effectively with a wide range of people. They must have advanced computer skills in a variety of systems and be able to give presentations regularly. This person must have the ability to organize and prioritize their workload, work efficiently under pressure, and handle multiple tasks at once. Confidentiality and professionalism must be of the highest priority. This person must be detailed, accurate, and able to effectively work without close supervision.

Physical Demands: This person must have and maintain physical, sensory, emotional, and mental abilities necessary for effective communication in person, writing, and by telephone. They have good memory skills, be able to organize thoughts and activities, perform basic mathematical computations, and articulate clearly. They must be able to handle frequent interruptions. This person must be able to work occasional nights, weekends, overnight travel, and provide own transportation during performance of duty. They must be emotionally mature and appropriately handle stress.

Essential Job Functions: The person in this position must perform a variety of specialized duties related to employee benefits, retirement, and time off. Job functions include:

• Educate new employees on district provided benefits through one on one and group orientations and inform vendors and payroll of employee elections.
• Facilitate employee mid-year qualifying event benefit changes and terminations.
• Ensure employee questions/concerns are promptly answered, and when appropriate, function as liaison between employee and vendor.
• Respond to inquiries regarding benefits by conducting investigations and resolving issues.
• Complete federal and annual insurance related reporting.
• Develop communication to promote understanding of benefit plan options and programs.
• Perform open enrollment activities such as system preparation, development of premiums, communication to employees, reporting, and auditing.
• Review and audit end of month billing to determine if adjustments, refunds, or additional collections are needed and communicate discrepancies to payroll when appropriate.
• Complete required HIPPA and other insurance related trainings, as well as researching and staying current with changing policies, technologies, and services along with state and federal regulations.
• Enter employee elections in benefit enrollment databases (Edison, Selerix, MyBenefitsChannel, Zendesk,).
• Oversee the benefits plan design, changes, updates, and rollout for current employees.
• Provide employees instruction and guidance for retirement planning, offboarding, and return to work processes, as well as serve as the liaison between the Tennessee Consolidated Retirement System and employees.
• Administer LOA, FMLA, TN Maternity Act, and Paid Parental Leave usage as required by federal, state, and in-house regulations and requirements, and communicate extended medical leave dates to payroll, supervisors, and other necessary personnel.
• Monitor usage of time off for all full-time employees daily, run monthly/annual accruals, and audit employee accounts annually.
• Manually set up time off accounts upon hire and turn off accounts and pay out remaining balances (when applicable).
• Coordinate the Sick Leave Bank by communicating enrollment periods to employees, submitting requests to the trustees, auditing the bank for accuracy, recommending amendments to guidelines, and assessing members when necessary.
• Manage employment changes in MyBeneftsChannel for all employees.
• Update all employee demographic changes within district and benefit systems.
• Maintain employee benefit and medical records while ensuring both accuracy and confidentiality.
• Research, recommend, and develop new benefit opportunities for employees.
• Responsible for day-to-day entries to ensure compliance with ACA regulations.
• Compile and submit information for annual filings, measurement periods, eligibility determinations, compliance testing, and other duties related to the Benefit Administration.
• Maintain and track all legally required documentation in accordance with IRS/DOL requirements, including timely distribution to employees.
• Other duties as assigned including but not limited to yearly salary comparisons, department newsletters/flyers, and assistance in department events.
  
  

Staff Relationship: Reports directly to the Director of Human Resources

Terms of Employment: Twelve (12) months, salary and benefits set annually. Non-Exempt.

Murfreesboro City Schools does not discriminate on the basis of age, race, color, gender, national origin, disability, religion, genetic information, creed, protected veteran status, or any other characteristic protected by federal, state, or local law in the provision of services, programs, activities, employment opportunities, or benefits.

Murfreesboro City Schools is an Equal Opportunity Employer. Individuals who need reasonable accommodations for the application or hiring process should contact the Human Resources Department for assistance.