What are the responsibilities and job description for the SALES COORDINATOR - (Junior Administrative Officer) - Range 12 / AMEA position at Municipality of Anchorage?
Open to the general public and any current Municipal employee.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.
DEPARTMENT: Public Transportation
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: 700 W. 6th Avenue
Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
The sales coordinator serves as the lead to two Customer Service Representatives. Performs bookkeeping and accounting duties for cash and credit card receipts for revenue from pass sales, Ticket Vending Machine (TVM) receipts; Farebox Revenue. Prepares daily deposits, coordinates group sales and outlet locations. Prepares invoices and reconciles Accounts Receivables. the Sales coordinator assists with customer inquiries, complaints, and supports a number of ITS systems including the Interactive Voice Response (IVR), updating voice files and schedule information; Coordinates GFI pass validation, compiling "bad" list and running pass queries; Maintenance of Productive Solutions/PCIT, updating user permissions, maintaining item lists, running reports, working with vendor to resolve bugs. the sales Coordinator prepares monthly summary reports for administrative staff.High school diploma, GED or equivalent and four (4) years of experience in the field related to the position.
OR
Associate’s degree in accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position
OR
Bachelor’s degree in accounting, Business Administration, Computer Information Systems, Finance or similar discipline and experience in the field related to the position.
AND
Employment is conditional based on a satisfactory background check which includes criminal, education, and employment history at the time of hire.
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to http://www.uscis.gov/E-verify.E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
All required certifications and licenses must remain current for the duration of employment.
Military Service Interview Preference
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process
Once an applicant clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.comwebsite to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m. Alaska Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.
DEPARTMENT: Public Transportation
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: 700 W. 6th Avenue
Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
The sales coordinator serves as the lead to two Customer Service Representatives. Performs bookkeeping and accounting duties for cash and credit card receipts for revenue from pass sales, Ticket Vending Machine (TVM) receipts; Farebox Revenue. Prepares daily deposits, coordinates group sales and outlet locations. Prepares invoices and reconciles Accounts Receivables. the Sales coordinator assists with customer inquiries, complaints, and supports a number of ITS systems including the Interactive Voice Response (IVR), updating voice files and schedule information; Coordinates GFI pass validation, compiling "bad" list and running pass queries; Maintenance of Productive Solutions/PCIT, updating user permissions, maintaining item lists, running reports, working with vendor to resolve bugs. the sales Coordinator prepares monthly summary reports for administrative staff.High school diploma, GED or equivalent and four (4) years of experience in the field related to the position.
OR
Associate’s degree in accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position
OR
Bachelor’s degree in accounting, Business Administration, Computer Information Systems, Finance or similar discipline and experience in the field related to the position.
AND
Employment is conditional based on a satisfactory background check which includes criminal, education, and employment history at the time of hire.
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to http://www.uscis.gov/E-verify.E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
All required certifications and licenses must remain current for the duration of employment.
Military Service Interview Preference
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process
Once an applicant clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.comwebsite to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m. Alaska Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571.
