What are the responsibilities and job description for the BILLING & RECONCILIATION ANALYST (Administrative Coordinator) - Range 13 / AMEA position at Municipality of Anchorage?
Open to the general public and any current Municipal employee.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.
DEPARTMENT: Anchorage Water & Wastewater Utility
HOURS OF WORK: Monday to Friday, 08:00 to 17:00
LOCATION: 3000 Arctic Boulevard
Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
The Billing & Analytics section plays a vital role in ensuring accurate and efficient utility service delivery through comprehensive financial, operational, and administrative functions. The position supports billing and revenue operations via financial oversight, cross-functional coordination, and data analysis. Key duties include bank reconciliations, internal audits, invoice preparation (notably with our online account management vendor), and maintenance of accounting records. The analyst manages all septic hauler operations, including collections and coordination with municipalities and agencies. Responsibilities may extend to budget support, contract administration, compliance, and required reporting. The role resolves billing and meter exceptions, manages contractual billing in the CIS, tracks billing rates and KPIs, and reports on operational metrics. It also involves handling outbound JVR notifications and helping expand IVR use. Additional duties include maintaining customer account data, processing billing adjustments, and supporting workflows and customer communications. As a liaison between internal teams and external partners, the analyst ensures timely, accurate, and compliant billing services. Perform other duties as assigned.
High school diploma, GED, or equivalent, and five (5) years of experience in procurement, finance, administration support or similar administrative responsibilities.
OR
Associate’s degree in Accounting, Business Administration, Logistics, Finance, or similar discipline, and three (3) years of experience in procurement, finance, administration support or similar administrative responsibilities.
OR
Bachelor’s degree in Accounting, Business Administration, Logistics, Finance, or similar discipline, and one (1) year of experience in procurement, finance, administration support or similar administrative responsibilities.
Satisfactory background check which includes criminal, education, and employment history at time of hire.
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.
Military Service Interview Preference
Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process
Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.
NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.
DEPARTMENT: Anchorage Water & Wastewater Utility
HOURS OF WORK: Monday to Friday, 08:00 to 17:00
LOCATION: 3000 Arctic Boulevard
Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
The Billing & Analytics section plays a vital role in ensuring accurate and efficient utility service delivery through comprehensive financial, operational, and administrative functions. The position supports billing and revenue operations via financial oversight, cross-functional coordination, and data analysis. Key duties include bank reconciliations, internal audits, invoice preparation (notably with our online account management vendor), and maintenance of accounting records. The analyst manages all septic hauler operations, including collections and coordination with municipalities and agencies. Responsibilities may extend to budget support, contract administration, compliance, and required reporting. The role resolves billing and meter exceptions, manages contractual billing in the CIS, tracks billing rates and KPIs, and reports on operational metrics. It also involves handling outbound JVR notifications and helping expand IVR use. Additional duties include maintaining customer account data, processing billing adjustments, and supporting workflows and customer communications. As a liaison between internal teams and external partners, the analyst ensures timely, accurate, and compliant billing services. Perform other duties as assigned.
High school diploma, GED, or equivalent, and five (5) years of experience in procurement, finance, administration support or similar administrative responsibilities.
OR
Associate’s degree in Accounting, Business Administration, Logistics, Finance, or similar discipline, and three (3) years of experience in procurement, finance, administration support or similar administrative responsibilities.
OR
Bachelor’s degree in Accounting, Business Administration, Logistics, Finance, or similar discipline, and one (1) year of experience in procurement, finance, administration support or similar administrative responsibilities.
Satisfactory background check which includes criminal, education, and employment history at time of hire.
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.
Military Service Interview Preference
Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process
Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.
NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.
