Demo

Scrum Master

Municipal Credit Union
Manhattan, NY Full Time
POSTED ON 12/5/2025
AVAILABLE BEFORE 2/5/2026
About MCU:At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.Our Mission:To help hard-working New Yorkers build better tomorrowsOur Vision:Be New York's most loved financial institution by helping our members build their best financial futuresOverview: The Scrum Master is responsible for working collaboratively with the Scrum team on projects of varying sizes and complexity. Most projects will follow Agile methodologies, and the Scrum Master may be engaged at all parts of the project process from conception to closure and hand-off to operations. The Scrum Master needs to create and foster lasting positive vendor and member relationships. As a Scrum Master, the person will be expected to work with a cross-functional team consisting of team members from multiple departments. The Scrum Master must keep the team engaged and focused, work with the team to remove blockers, and maintain the project and sprint backlogs with the product owner. Responsibilities: The agile scrum master is responsible for ensuring the team lives with agile values and principles and follows the processes and practices that the team agreed they would use. The Scrum Master is responsible for promoting and supporting Scrum as defined in the Scrum Guide. Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values. The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which are not. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team. Specific duties include, but are not limited to, the following: Drive sprint planning, estimation, retrospective and all agile ceremonies Work with Product Owners to refine product backlogs and new requests Partner with and coach Product Owner on Agile principals Protect the team, resolve conflicts, and filter out all noise and remove obstacles that may occur Facilitate internal communication and effective collaboration Support teams implement changes effectively Ensure deliverables are in proper user story format.Assist scrum team with making appropriate commitments through story selection, task definition Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint, demos, and other Scrum-related meetings Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal Guides the team and organization on how to use Agile/Scrum practices. Assesses the maturity of the team and organization, coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable.Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving. Facilitates completion of tasks and goals without using coercion, assigning, or dictating taskDecision-making flexibility to allow team to pivot faster and perform betterEmbrace change by quick adaptability to a new environmentPerforms at high levels of effectivenessFocused on value deliveryStreamlined efficiency- minimal processCan-do attitude and eager to tackle any challengeKnows how to say “NO” because of the power of prioritizationAccountable for showing up in excellence every dayDiversity of thought- being able to question things in a constructive wayDelivers exceptional results time and again in alignment with agile principles Create solutions that add valueOperational excellence- scrum artifacts are up to dateEmotional intelligenceConfident and adept at communicating with C-suite and Senior Leaders (VP & Directors)On-demand coaching and mentoring of agile teamPerform other related duties as requested and special projects as assigned.Requirements: Bachelor’s degree preferred Minimum 2 years of experience having exposure to Agile projects or relevant experience as a Scrum Master. First level Scrum Master Certification (CSM, PSM I) preferred • Working knowledge of Agile approaches preferred Experience with Agile techniques including User Stories, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games preferredAbility to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.Technologically proficient. Symitar Preferred.Why you'll be a good fit:Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the followingResults - We are passionate about winning.Agility - We proactively anticipate, respond and pivot to ensure MCU wins.Integrity - We operate with the highest ethical standards and highest degree of honesty.Belonging - We cultivate a culture of inclusion and teamwork.Ownership - We take personal responsibility and hold ourselves accountable for the results.What we can offer you:Competitive compensation, medical and dental benefits.401K with employer matchFlexible paid time offPlease note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

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