What are the responsibilities and job description for the Manager, HR Operations position at Municipal Credit Union?
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The HR Operations Manager supports senior HR leadership in the design and implementation of all comprehensive Total Rewards initiatives as well as oversees the daily management of MCU’s compensation and benefits programs, HRIS and Payroll to ensure alignment with organizational objectives. This position is instrumental in ensuring that employees are rewarded competitively, supported, motivated, and engaged, contributing to the organization’s overall success.
Responsibilities:
Specific duties include, but are not limited to, the following:
- Lead the development, execution, administration and support of compensation programs (incentive and bonus plans, benchmarking activities, salary survey management, annual merit process, etc.). Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and objectives.
- Support the development and execution of the company’s benefits strategy including management of health and welfare, retirement and leave of absence plans; partner with broker to develop programs that are cost effective and support organizational goals.
- Oversee processing and management of multi-jurisdiction payroll function in Workforce Now in partnership with Finance and ADP.
- Create and implement a robust reporting and analytics strategy through data governance and the creation of automated dashboards.
- Utilize data and metrics to assess the effectiveness of compensation and benefits programs, making data-driven recommendations for improvement.
- Ensure compliance with federal, state and local compensation laws and regulations.
- Manage vendor relationships; review vendor results to ensure efficiency, consistency with MCU’s goal, policies and procedures.
- Collaborate with HR to integrate compensation and benefits with performance management, ensuring alignment with organizational goals.
- Analyze the results of the engagement survey, highlighting actionable insights to ensure the retention and satisfaction of employees.
- Maintain all HR Operations-related processes and procedures to ensure accurate and current documentation.
- Responsible for regular and predicable attendance including punctuality.
- Perform other related duties as requested and special projects as assigned
Requirements:
- Bachelor’s degree in Human Resources, Business Administration or related field preferred.
- Minimum 7years management of the Total Rewards function with comprehensive knowledge of compensation and benefit programs.
- Expert knowledge of the ADP Workforce Now HRIS system
- Strong knowledge of federal and state laws and regulations regarding compensation practices
- SHRM-CP, SHRM-SCP or PHR, SPHR preferred or achieved within six months of hire.
- In-depth knowledge of compensation principles, benefits administration, and HR best practices.
- Certified Compensation Professional (CCP) or similar certification a plus.
- Experience designing people analytic dashboards preferred.
- Experience with Microsoft Power BI preferred.
- Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Leadership Competencies:
- Proven ability to manage change
- Capacity to take calculated risks and innovate
- Experience in setting vision and strategy
- Lead by example and encourage team in developing adaptability
- Successful in communicating effectively
- Prioritizes developing others
- Thinking that values diversity and difference
- Proven ability to build and maintain relationships at all levels of the organization
- Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Salary : $121,600 - $150,000