Fitness Operations - Attendant 1

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.

Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.

• Provide assistance to members with fitness-related questions, including general fitness, group fitness, and personal training
• Support members with spotting, equipment use, and connecting them to appropriate departments or services
• Maintain cleanliness and organization of fitness spaces, including completing regular cleaning tasks
• Open and close fitness areas, ensuring proper setup of equipment, towels, and supplies
• Collaborate with team members to create a premier member experience
• Develop expertise across fitness areas, programs, and services
• Utilize problem-solving skills to improve department performance and operations
• Assist the Fitness & Performance Manager in evaluating equipment, spaces, and programming
• Act as a first responder during medical emergencies and support the Manager on Duty (MOD) as needed
• Complete daily operational tasks and contribute to a culture of accountability and teamwork
• Attend required trainings, in-services, and team meetings
• Share suggestions for process improvements and efficiencies
• Take accountability for incident reporting when applicable
• Perform additional duties as assigned

• Minimum age of 16 years
• CPR, First Aid, and AED certification (or willingness to obtain within 90 days of hire)
• Strong multitasking, time management, and prioritization skills
• Excellent verbal and written communication skills
• Exceptional customer service skills and sound decision-making ability
• Ability to collaborate effectively with team members and members
• Physical ability to bend, twist, and lift up to 40 pounds regularly
• Flexibility to work evenings, weekends, and holidays as needed

• 1 year of customer service or fitness industry experience

The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.