What are the responsibilities and job description for the Front Office Receptionist position at Multispecialty Provider Office?
Overview
We are seeking a dedicated and organized Front Office Receptionist to join our medical team multispecialty office. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires a strong understanding of medical terminology, excellent communication skills, and proficiency in electronic health record (EHR) systems. If you are passionate about patient care and would like to get started in a medical office environment, we encourage you to apply.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage multi-line phone systems to handle incoming calls and inquiries effectively.
- Schedule appointments and maintain the clinic's calendar using EHR systems, eClinicalWorks and MD Logic
- Perform insurance verification and assist with medical billing processes.
- Review documentation for accuracy and compliance with HIPAA regulations.
- Maintain patient records, ensuring confidentiality and adherence to health information management standards.
- Provide clerical support including filing, typing, and data entry using Microsoft Office applications.
- Handle patient intake processes and prepare care plans as required.
- Collaborate with healthcare professionals to ensure efficient office operations.
Requirements
- Previous experience in a medical office or clinic setting is preferred but not required, training will be provided.
- Bilingual candidates are encouraged to apply for enhanced patient communication.
- Ability to provide exceptional patient service while managing multiple tasks efficiently.
- Demonstrated ability to maintain confidentiality and adhere to HIPAA guidelines.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $17 - $19