Patient Services and Laboratory Billing Specialist

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0_, Shift: Day_, Schedule: 7am-4pm, 8am-5pm, Variable. Potential weekend and holidays

Position Summary

The Denials Management Specialist is responsible for the review, research and appeal process for denied claims from third party payers to assist in reducing accounts receivables. The incumbent uses exceptional customer service skills in all interactions with personnel and third party payers; documents accounts with steps taken to appeal denials; analyzes, researches and tracks trends for all insurance denials; provides consistent feedback to department managers regarding denials and keeps department managers informed on matters regarding denials and coverage policies.

Requirements

• Two (2) years post high school education or AA degree preferred
• Minimum three (3) years of medical billing, follow up and or denials experience required; preferably in a hospital setting
• Knowledge of Federal and State billing requirements required
  
  

About Yakima Memorial Hospital

MultiCare Yakima Memorial Hospital has served the Yakima Valley since 1950. This 226-bed, not-for-profit hospital features a multispecialty team across 20 primary and specialty care locations, providing cardiac care, cancer care, pediatric trauma care, hospice and advanced care for children with special health needs. Clinicians here care for a diverse patient population and make a meaningful impact in a collaborative, supportive environment where teams are valued and patients are grateful.

About The Yakima Community

Yakima enjoys 300 days of sunshine a year and a valley setting surrounded by desert hills and mountains. The area offers endless outdoor activities, from hiking, mountain biking and fishing to skiing, rafting and camping. Residents also enjoy rivers, lakes and scenic trails just minutes from home, along with a lower cost of living and a welcoming community — perfect for those who love an active outdoor lifestyle.

Why MultiCare?

• Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
• Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
• Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
• Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
• Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
• Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life
  
  

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.67 - $29.75 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.