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Access Specialist

MultiCare Health System
Lakewood, WA Full Time
POSTED ON 12/8/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Access Specialist position at MultiCare Health System?

About Greater Lakes Mental Health

Greater Lakes Mental Health is a key component of MultiCare’s Behavioral Health Network, providing mental health and substance use disorder treatment for over 10,000 individuals annually across Pierce County. Providing services for adults, children, and families with Medicaid coverage, Greater Lakes offers 6 convenient mental health care locations including a 16-bed inpatient facility covering medically necessary voluntary and involuntary services to adults. Our experienced teams, veteran nurses, and robust training plans are designed to support your success and growth in facilitating recovery-oriented and trauma-informed treatment.


FTE:
1 Shift: Day Schedule: Clinic hours

Position Summary

Processes all requests for information and services for all Behavioral Health (BH) programs originating from potential and returning clients, MultiCare Health System hospitals, clinics and Affiliations, as well as various community agencies.

Requirements

  • Associates degree preferred
  • Minimum one (1) year of medical or health care office experience required. Insurance screening and managed care background preferred
  • Minimum one (1) year of experience in a scheduling/reception position and or managing employee schedules in an electronic application, utilizing practice management software, in a medical/dental/mental health clinic or comparable customer service position in a non-medical office experience

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Salary : $21 - $31

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