Assistant Community Manager

Assistant Community Manager – Property Management

Raleigh, NC

Benefits

*Competitive pay, commissions, and paid time off (vacation, sick, holidays)

*Health Insurance (medical, dental vision)

*401k with employer match and Flexible Spending Program

Job Summary

Assistant Community Manager (ACM) will provide prompt, courteous customer service, work to collect and deposit all rental income in a timely manner, maintain as close to 100% occupancy as possible and correspond with residents to ensure satisfaction. This position reports directly to the Community Manager (CM) and Regional Manager (RM).

Essential Duties and Responsibilities

Assist CM in all aspects of managing the community.

Collect rent, post and deposit rent on a daily basis.

Follow collection and delinquency procedures.

Lease apartments to ensure maximum occupancy at all times and high renewal rates.

Conduct tours for prospective residents and complete lease files according to procedures.

Inspect vacant units to ensure move in ready.

Complete outreach marketing.

Maintain curb appeal of community.

Prepare accurate Market Survey reports.

Assist residents with concerns and complaints.

Comply with fair housing laws and company policies.

Assist with weekly reports.

Other duties as assigned.

Knowledge, Skills and Abilities

• High School diploma or GED.
• Yardi experience highly preferred.
• Previous Assistant Community Manager experience preferred.
• Experience working Accounts Receivable and evictions.
• Excellent interpersonal and customer service skills, pleasant demeanor.
• Minimum of two years prior residential management or multi-family experience.
• Excellent verbal and written communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to function well in a high-paced and at times stressful environment.
• Reliable transportation.

Equal Opportunity Employer