What are the responsibilities and job description for the Accounts Receivable Specialist - Property Management position at Multi Family Apartment Management Company?
POSITION SUMMARY
The Accounts Receivable Specialist will manage and collect outstanding resident payments on overdue accounts, ensuring compliance with relevant laws and regulations while striving to preserve positive resident relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
§ Contact delinquent account holders via phone, text, email, and request payment to bring the account current.
§ Prepare and deliver notices, collect rental payments, and establish alternative payment plans or other processes for payment of delinquent accounts.
§ Follow up with residents on established payment plans and document collection activities.
§ Walk units to establish if abandonment has occurred.
§ Produce reports and update spreadsheets as directed.
§ Research and resolve discrepancies and issues as needed.
§ Maintain organized and accurate files.
§ Maintain confidentiality of organizational information.
§ Perform duties in compliance with local landlord tenant laws and Fair Housing laws.
§ Upholding all company policies and values.
§ All other related tasks assigned by property manager/regional manager.
QUALIFICATIONS
- Minimum 3 years collections and/or accounts receivable experience
- Associate’s degree with emphasis on business or bookkeeping preferred
- Property Management experience and Yardi experience required
- Bi-lingual (Spanish) highly preferred
- Strong ability to multi-task, be detailed oriented and work independently
- Ability to plan, prioritize and organize workload
- Microsoft, Excel and accounting software skills
- Strong communication and negotiation skills
- Ability to balance professionalism and meet collections goals
- Ability to handle confidential information
· Must have reliable transportation and valid driver’s license in states requiring license to operate golf carts.
Salary : $26 - $28