What are the responsibilities and job description for the Residential Lead Direct Support Professional position at Multi Community Diversified Services, Inc.?
Job description:
Job Title
Residential Lead DSP
Pay Rate
$20.00–$23.00 per hour
Job Summary
The Residential Lead DSP position is a high-responsibility, flexible role designed to meet staffing needs across all Residential programs and locations.
Lead DSPs are expected to work when and where coverage is required, including different locations, shifts (day, evening, overnight), weekends, and holidays. Due to the level of flexibility, reliability, and availability required, this position is compensated at a higher rate than standard DSP roles.
This role is critical to maintaining continuity of care, ensuring client safety, and supporting operational stability during staffing shortages, call-ins, vacancies, or high-acuity situations.
Essential Duties and Responsibilities
- Provide direct support services to individuals with intellectual and developmental disabilities in accordance with each person’s needs and their Person Centered Support Plan.
- Work assigned shifts at various residential or program locations as directed by management.
- Provide coverage for open shifts, call-ins, vacations, leaves of absence, and high-need situations.
- Administer medications and complete medication documentation in accordance with state regulations and agency policy, as trained and authorized.
- Complete all required documentation accurately and on time, including daily notes, incident reports, and other required records.
- Monitor individuals served for health, safety, and well-being; respond appropriately to emergencies and behavioral or medical concerns.
- Follow all agency policies, procedures, and directives, including those related to confidentiality, safety, and professional conduct.
- Communicate effectively with supervisors, managers, and team members regarding shift needs, client concerns, and operational issues.
- Provide support and guidance during shifts as directed and assist in triaging situations or escalating concerns to management when needed.
- Maintain professional boundaries and treat individuals served with dignity, respect, and person-centered care.
- Attend required training, meetings, and certifications as scheduled.
Scheduling and Availability Expectations
- Must be willing and able to work varying shifts, locations, days of the week, weekends, and holidays.
- Flexibility and reliability are essential functions of this role.
- Refusal of assigned shifts may impact continued eligibility for the Lead DSP position.
Qualifications
- High school diploma or equivalent required.
- Minimum age of 18 years.
- Prior experience supporting individuals with I/DD or in an HCBS environment preferred.
- Valid driver’s license, acceptable driving record, and ability to transport individuals served, if required.
- Ability to pass required background checks, abuse/neglect registry checks, and drug screening per state and agency requirements.
- Current or ability to obtain required certifications, including CPR/First Aid and medication administration.
Skills and Competencies
- Strong adaptability and flexibility.
- Ability to follow directions and respond appropriately to changing priorities.
- Strong communication and documentation skills.
- Ability to remain calm and effective in high-stress or emergency situations.
- Dependability, accountability, and professional judgment.
Physical Requirements
- Ability to stand, walk, bend, and lift as required by client needs.
- Ability to assist with transfers, mobility, and personal care tasks as needed.
- Ability to respond quickly in emergency situations.
Work Environment
This position works in residential and community-based settings and may be exposed to a variety of environments depending on assigned location and shift.
Disclaimer
This job description is not intended to be all-inclusive. Duties, responsibilities, and expectations may change based on organizational needs.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $23