What are the responsibilities and job description for the EDI Operations Specialist position at Mulitpet International, Inc.?
This is a full-time on-site role for an EDI Operations Specialist in our East Rutherford, NJ office. The EDI Operations Specialist will be responsible for managing inventory analysis and allocations on a daily basis, ensuring timely fulfillment of sales orders. The candidate will also be responsible for communicating and collaborating with sales teams in order to address stock shortages and adequately allocate stock. The EDI Operations Specialist will work closely with the inventory and sales teams to maintain inventory accuracy and ensure the smooth flow of merchandise. This position will also provide support to the Sales Department, perform administrative tasks and assist with customer inquiries and orders.
Qualifications
· 2 years of experience working with EDI systems, preferably TrueCommerce
· Strong understanding of standard EDI formats and transactions
· Strong analytical skills with experience in inventory analysis and allocations
· Strong interpersonal and communication skills
· Previous experience with sales order fulfillment
· Experience in customer support, customer service, and customer satisfaction
· Ability to handle customer issues and complaints
· Excellent organization and time-management skills
· Understanding of the pet industry and related product knowledge is a plus