Operations Support Analyst

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

The Operations Support Analyst will assist the section in achieving its objectives, the Incumbent is responsible for performing the Holdover Reject Proof, Proof and Control Proof, WIP INV Proof, BNY Reconciliations, LQC, Rewards Bonus and Undeliverable Mail functions. These functions contain responsibilities that are highly ‘time sensitive and require meticulous record keeping. The Incumbent is expected to reconcile and resolve any discrepancies, and to provide Management with the details necessary for minimizing exposure.

Responsibilities:

Proof and Reconciliation

• Make necessary adjustments in accordance with authenticated instructions and ensure the accounts are properly settled.
• Reconcile the ‘in house’ Bank accounts and resolve all discrepancies in accordance with the established procedures.
• Ensure all daily tasks and responsibilities are understood and executed within SLA.
• Ensure proper and timely escalations following the appropriate protocol and acting consistently.
• Ensure all related to Head Office documents are in compliance with Head Office regulations.
  
  

Funds Transfer Processing- (Book Transfers)

• Responsible for processing transactions based on instructions from Front Office and Internal Departments.
• Ensure that the instruction received is entered into the OVS System correctly and in a timely matter.
  
  

Investigations

• Responsible for the opening and closure of Investigations received by MUFG branches.
• Review and process internal and external Customer’s claims, ensuring that adjustments are made in accordance with procedures and applicable internal regulations.
• Log each Investigation daily and the reconciliation of Federal Reserve Bank, and other bank’s discrepancies in accordance with established procedures
  
  

Education:

• Bachelor's degree preferred or a closely-related discipline, or an equivalent combination of formal education and experience
  
  

The typical base pay range for this role is between $72K - $87K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.