What are the responsibilities and job description for the Director, Quality position at Mueller Co. LLC?
Who We Are: Thank you for your interest in Mueller Water Products, Inc. For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America. Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last for generations. By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application. Director, Quality SUMMARY The driving force behind our growth at Mueller is the leadership of skilled and dedicated people. The Director of Quality is responsible for the development of the Plant Quality Managers to ensure all plants deliver quality products to customers in a timely fashion. The role is charged with driving a standardized quality system across all Mueller sites. ESSENTIAL FUNCTIONS DUTIES/RESPONSIBLITIES Primary accountabilities include, but are not limited to the following: · Direct, lead, and execute the long- and short-term strategy to ensure sustainable results that meet or exceed all quality KPI’s. · Standardize procedures and measurements across all sites. · Update and Maintain Mueller Quality procedures with the involvement of the Plant Quality Managers. · Improve TTC for all company 8D’s, both external and internal. · Work closely with the operational excellence team to implement and drive continuous improvement initiatives. · Identify/prioritize/provide resources to assist the Plant Quality Managers to meet the annual operating plan and budgetary commitments. · Emphasize training and implement control systems on multiple shifts to eliminate product discrepancies. · Commit to employee feedback and developmental processes. · Support and emphasize the Safety and Quality commitments of all plants. · Build and maintain credibility in professional relationships with superiors, colleagues, and subordinates. · Monitor, identify and develop skill gaps to ensure leaders and employees are ready for the next phase of Mueller’s development. · Work to create/maintain a positive culture based on company Values. · Work to engage employees and ensure high performance. · Drive lean and statistical process control throughout all sites by ensuring standard utilization of Lean Six Sigma practices. · Develop an audit process and schedule. · Facilitate an elevated level of employee participation on teams and in events to foster high involvement, accountability, and results. REQUIRED QUALIFICATIONS Leadership competencies that inspire the trust and respect of the team while driving productivity improvements. · Strong problem-solving / critical thinking skills: ability to quickly ascertain a situation and be decisive in solving problems. · Conflict resolution skills. · Strong oral, written and presentation communication skills. · Excellent organizational, time management and prioritization skills. · Emotional intelligence. · Exceptional change management skills; very adaptable. · Forward thinking. · Prior experience in successfully leading supervisory level employees. · Coach and develop direct report leaders to be exceptional leaders of people. · Strong Microsoft Excel, Word, Power Point, and Teams skills. · Strong interpersonal / people relations skills. · Strong multi-tasking skills. · Must be able to interact with all levels of leadership and hourly team members in a professional and confidential manner. · Must be an independent thinker and willing to act when needed. · Ability to persuade and influence others in a positive manner. · Focus on continuous improvement of process, efficiency, and people development & engagement. · A keen sense of urgency. · Proven strategic and tactical abilities. DESIRED QUALIFICATIONS · LEAN Six Sigma implementation. · 15 years specialized experience in quality assurance, total quality management. · Strong prior experience of identifying and closing skill gaps of direct reports. · Working in manual and automated manufacturing roles. · Experience working with rubber injection and compression molding is a plus. EDUCATION AND EXPERIENCE REQUIREMENTS · Bachelor’s or Master’s degree in a relevant field of work or an equivalent combination of education and work-related experience. · 15 years progressive work-related experience with demonstrated proficiency in the discipline/technology/process related to the position as well as 7 years managing people directly. · Strong experience in the successful implementation of LEAN Six Sigma. · Experience in looking at ways to further automated processes with continued improvement and efficiency in mind. · Experience in coordinating a multi-site operation. PHYSICAL REQUIREMENTS · Periodic travel to the six US Based production facilities · Must be able to walk around in an industrial plant safety sensitive environment on an ongoing daily basis. · Must have good manual dexterity (use of hands and fingers) to use a computer, copier, fax, phone, and multiple pieces of industrial equipment. · Occasionally ascend or descend stairs. · The person in this position must be able to manage a team, communicate with leadership, and other departments daily, so the ability to speak & communicate clearly and accurately is essential. · Position requires the ability to hear and see as this person will be on the plant floor in safety sensitive areas daily. · Must be able to work in both a plant (loud noises, cold/hot environment, machinery running) and office environment. · Must be able to function in a high-pressure production type environment. TRAVEL REQUIREMENTS · Less than 50% required Other Compensation & Benefits: Mueller offers an excellent salary and benefits package. Current benefit offerings include medical, dental, and vision insurance, 401k plan with 5% Company match, Employee Stock Purchase Plan (ESPP), short-term and long-term disability benefits, vacation, 100% paid parental leave, tuition reimbursement program, student debt retirement matching, well-being program, Employee Assistance Program (EAP), company-provided life insurance, supplemental insurance at group rates, and more. Equal Employment Opportunity: Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. In keeping with its obligations under applicable federal, state, and local law, Mueller will make reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation at any time during the application or interview process, please contact a member of the Human Resources Department. This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely. Notice of E-Verify Participation: This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely. Upon enrollment, employers participating in E-Verify are required to clearly display the Notice of E-Verify Participation and Right to Work posters in English and Spanish, both which may be accessed at the links provided below. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish) Mueller Water Products is Where Intelligence Meets Infrastructure® Mueller Water Products, Inc. (www.muellerwaterproducts.com) is a leading manufacturer and marketer of products and services used in the transmission, distribution and measurement of water in North America. Our broad product and service portfolio includes engineered valves, fire hydrants, pipe connection and repair products, metering products, leak detection, and pipe condition assessment. We help municipalities increase operational efficiencies, improve customer service and prioritize capital spending, demonstrating why Mueller Water Products is Where Intelligence Meets Infrastructure®. Mueller Water Products brands include Mueller®, Echologics®, Hydro Gate®, Hydro-Guard®, HYMAX®, Jones®, Krausz®, Mi.Net®, Milliken®, Pratt®, Pratt Industrial®, Singer®, and U.S. Pipe Valve & Hydrant.
