MSP Hands MSP Hands-On Low Voltage Project Manager

MTG IT & AV PROFESSIONALS

Trusted Technology Partner for Over 35 Years

MSP Hands-On Project Manager

Lead our cabling projects and IT support delivery

Company:

MTG IT & AV Professionals

Location:

Bensalem, PA (field-based across the region)

Job Type:

Full-time

Pay:

Commensurate with experience

ABOUT MTG IT & AV PROFESSIONALS

For over 35 years, MTG IT & AV Professionals has been a trusted technology partner to businesses across the region, delivering reliable IT support, infrastructure, and low voltage cabling services. We pride ourselves on long-term client relationships, technical excellence, and a team-first culture where our people are supported with the tools, training, and trust they need to do great work.

POSITION OVERVIEW

We are looking for an experienced IT Support & Low Voltage Cabling Project Manager to lead our low voltage installations and help oversee the day-to-day delivery of IT support services to our clients. This is a hands-on leadership role. You will run projects from site survey through final walkthrough, coordinate technicians and subcontractors, and act as the primary point of contact for clients throughout each engagement. You will also work closely with our service desk and field teams to ensure smooth handoffs and consistent service quality.

KEY RESPONSIBILITIES

• Plan, schedule, and manage low voltage cabling projects, including structured data/voice (Cat6/6A), fiber optic, coaxial, access control, surveillance, and AV cabling, from initial site survey through closeout
• Develop project scopes, materials lists, labor estimates, and timelines; track budgets and report on profitability
• Coordinate in-house technicians, low voltage installers, and subcontractors across multi-site or multi-phase projects
• Serve as the primary client contact during projects, running kickoff meetings, providing status updates, and managing change orders
• Oversee day-to-day IT support delivery in partnership with the service desk, including ticket escalations, SLA performance, and on-call coverage
• Ensure all installations meet TIA/EIA-568 standards, BICSI best practices, NEC Article 725/800 requirements, and applicable local codes
• Review and approve as-built drawings, labeling schemes, and test results (Fluke certifications, OTDR reports)
• Coordinate with general contractors, electricians, and other trades on construction and build-out projects
• Pull, secure, and obtain low voltage permits where required, and ensure inspections pass on the first visit
• Participate in pre-sales scoping, site walks, and proposal development as needed
• Mentor field technicians and identify opportunities for process and service improvements

QUALIFICATIONS

• 3 years managing IT projects, low voltage installations, or structured cabling builds
• Working knowledge of low voltage systems, including evaluating upcoming projects, designing and implementing structured cabling needs (TIA/EIA-568), copper and fiber termination, testing, and certification. Proper installations of IT Electronics, Wireless AP, VoIP, PtP, cabling
• Familiarity with adjacent low voltage disciplines, such as access control, IP surveillance, AV, and/or paging/intercom
• Experience leading technicians, installers, or service teams
• Strong client-facing communication skills, comfortable in boardrooms and on job sites
• Proficient with project management and ticketing tools
• Ability to read construction drawings and coordinate with other trades
• Valid driver's license and clean driving record
• Willingness to travel to client sites throughout the region

PREFERRED QUALIFICATIONS

• BICSI certifications (Installer 2, Technician, or RCDD)
• PA low voltage licensing or familiarity with municipal permitting requirements
• PMP, CAPM, or equivalent project management certification
• Background in an MSP or systems integrator environment
• Manufacturer certifications in access control or surveillance platforms (e.g., AiPhone, Hanwha, Leviton, Hikvision, and various other IT and AV industry standard manufacturers)

SCHEDULE

Monday to Friday, with occasional evenings or weekends required for project cutovers and client deadlines.

BENEFITS

✔ Competitive salary

✔ Health, dental, and vision insurance

✔ Paid time off and holidays

✔ Company vehicle

✔ 401(k) with company match

✔ Certification reimbursement & training support

✔ Long-tenured team, stable book of business

✔ Collaborative, team-oriented work culture

HOW TO APPLY

Interested candidates are encouraged to submit a resume and a brief cover letter outlining their relevant experience to:

hr@247tech.com

Please reference “MSP Hands-On Project Manager, [Your Name]” in the subject line. Applications will be reviewed on a rolling basis.

Please note: A resume MUST be submitted in order for your application to be considered.

Pay: $42.62 - $51.32 per hour

Work Location: In person

Salary : $43 - $51